Intel XTU (Extreme Tuning Utility) will not open for me

[a_wells313]

I am on a fresh install of windows 10 and I have fully updated windows to version 1909. When I try to launch Intel XTU, the splash screen shows and disappears after about a minute or so but the application never launches. I have already tried uninstalling and reinstalling the program.

[AlHill]

What is your processor model number?

Doc

[a_wells313]

It's a 4930K

[AlHill]

Is your windows 32 or 64-bit?

What link did you use to download XTU?

Doc

[a_wells313]

I'm running 64 bit Windows. This is where I downloaded XTU from:

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=77780

[AlHill]

All looks good to me. Are you using Windows firewall? Are you blocking any ports?

Doc

[a_wells313]

Umm- I haven't made any changes to Windows firewall or blocked any ports. They should be at default settings for Windows 10 Pro.

[AlHill]

Ok, that is all I can do. Perhaps one of the Intel support engineers can help. To gather more information for them, download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc