Intel XTU download file is outdated!

[octaviomuniz]

I can't download the latest version of XTU. On Intel's website, the latest available version released is 7.10.0.65 but when I download it, it's always version 7.9.1.3. In the XTU settings it says that there is an update available (7.10.0.65), but I can't update or download it.

[Steven_Intel]

Hello octaviomuniz,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with the Intel® Extreme Tuning Utility (Intel® XTU). I will be glad to assist you.

Please provide the following information:

• What is the model of your processor?
• Have you tried uninstalling Intel® XTU and then re-installing it to check if it changes? If not, please follow the How to Uninstall the Intel® Extreme Tuning Utility (Intel® XTU) (https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html) article.

Best regards,

Steven G.

Intel Customer Support Technician.

[octaviomuniz]

Hello Steven, 

I have a 12700KF and I've tried to re-install 3 times. The problem is that the download file is out of date on the website

[Steven_Intel]

Many thanks for your response.

I am going to investigate about this. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Female]

Hi Steven, 

Have you got a rough time estimate on when the download link will be fixed?  

Regards,

F

[_Stuart_]

Just download from techradar.
They managed to get the correct link.

[_Stuart_]

Two Days Later

They still haven't fixed this btw.
Still downloads 9.7.1.3.

[octaviomuniz]

Hello Steven,

Any news?

[mkokkonen]

Honestly how hard can it be to check a download link? 

Clearly the downloaded file is v7.9.1.3 while the latest version is 7.10.0.65

I did this in 5 minutes including writing reply.

[Female]

I am also unable to download the listed, current version (7.10.0.65)

The download on Intel.com says it's the latest version, but it isn't! It's simply wrong and downloads 7.9.1.3 instead. 

Please fix the Download Center link, Intel. Thank you.

[_Stuart_]

What is so bad about this is

a) it still isn't fixed (was released Dec 2022 !)
b) you are forced to go 3rd party downloads to get the latest version so the actual link exists.

[ridwan66]

Has anyone figured out how to get the XTU 7.10.0.65? Stuck with the 7.9 version.

[_Stuart_]

techradar managed to use the correct link

[ridwan66]

Can you please provide the link?

[ridwan66]

Well, it is actually from TechSpot, not TechRadar!

[octaviomuniz]

Apparently the file has been patched to the current version. I just downloaded it here from the Intel website and the version is 7.10.0.65

[Steven_Intel]

Hello octaviomuniz,

Many thanks for your patience on this matter.

There was an issue with the Download Center where somehow the executable reverted to the older file. We are currently working on it.

The link has been updated to include the latest version, but it may take up to 48 hours to reflect the changes. Please try again within 48 hours and let me know if the correct version got installed.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

As you were able to install the correct version of XTU, we will proceed to close this thread.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Steven G.

Intel Customer Support Technician.