Intel XTU not working

[Ṡmg]

hello, I am having trouble with intel XTU not running correctly. I try to open the application but the only thing that happens is the pop-up page opens and sits idle. The page doesn't show up in the task bar and so I had to go into task manager in order to even close it. I have done all updates in my ability and on top of that I have uninstalled and re installed the application at least three times now. my possessor is a i9 14900kf, but XTU worked for months until this point. 

[VonM_Intel]

Hi, Ṡmg.

Thank you for posting in our Community and providing a clear description of the issue. It’s unusual for Intel® Extreme Tuning Utility (XTU) to suddenly stop responding, especially after months of stable operation. Since you’ve already attempted reinstalls and confirmed your system is up to date, I'll need to further check a few deeper areas. 

• Do you recall if any BIOS or chipset driver updates were performed recently?
• Is virtualization or Intel DTT enabled/disabled in BIOS?
• Are you using any third-party overclocking or performance tuning tools in parallel?
• Did the issue start after a specific Windows update, BIOS change, or driver installation? Identifies if a recent update broke compatibility.
• Was Intel® XTU working correctly with the same hardware and OS configuration prior to this issue?
• Does the XTU application generate any error popups, logs, or entries in Event Viewer or Reliability Monitor?
• Which version of Intel® XTU do you currently have installed?

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[JedG_Intel]

Hello Ṡmg,

I wanted to check if you had the chance to review the questions VonM posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[VonM_Intel]

Hello Ṡmg,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician