Intel i5 6600K Clock Interrupt

[idata]

Hi guys,

I have a recent problem where while gaming (Battlefield 1, Fallout 4, Heroes of the Storm), the screen will just freeze/lock up, mouse cursor does not move and there seems to be no keyboard input (for example pressing the numlock or capslock key doesnt light up).

Sometimes a BSOD will display saying "A clock interrupt was not received on a secondary processor within the allocated time interval". As far as I know, I havent really done anything to overclock my processor or whatever so I'm really confused as to why this is happening. Also, the processor, RAM, motherboard and GFX are recently bought, around 3 months ago and I fixed them up myself. I've looked into C:\Windows\Minidump and its empty as well.

Here are my computer specs:

Intel i5-6600K 3.50 ghz

Zotac GTX1060 Amp 6Gb

16Gb DDR4 2133mhz

Gigabyte GZ-Z170-D3H (rev 1.0) motherboard

Andyson Bronze 650W PSU

Windows 7 64-bit

Any help is greatly appreciated.

Cheers,

Zack

[idata]

I ran Intel's Diagnostic Tool and this is the results if it helps

--- IPDT64 - Revision: 4.0.0.29

--- IPDT64 - Start Time: 22-Dec-16 4:25:45 PM

CPU1

Intel(R) spbc Module Test

Module Version: 1.0.8.64b.W

Start Time: Thu Dec 22 16:25:45 2016

Test Result - PASS

..!!..Processor under test is verified as 'PRODUCTION'..!!..

Processor Manufacturer: GenuineIntel

Processor Brand String: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz

End Time: Thu Dec 22 16:25:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Thu Dec 22 16:25:45 2016

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Thu Dec 22 16:25:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

CPU Brand String Test

Module Version: 1.0.14.64b.W

Start Time: Thu Dec 22 16:25:45 2016

Test Result - PASS

Expected: Intel(R) Core(TM) CPU @

Detected: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz

Intel(R) Core(TM) processor detected..!!..

End Time: Thu Dec 22 16:25:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

Floating Point Test

Module Version: 1.0.11.64b.W

Start Time: Thu Dec 22 16:25:45 2016

AVX is supported in your OS

Max AVX supported = AVX2

FMA3 supported

Test Result - PASS

Million Floating Points per Second, MFLOPS: 23.595

Error: 0

--- Floating Point Test Passed!!!---

End Time: Thu Dec 22 16:25:47 2016

Total Time: seconds: 2

--------------------------------------------------------------------

CPU1

Prime Number Generation Test

Module Version: 1.0.13.64b.W

Start Time: Thu Dec 22 16:25:47 2016

AVX is supported in your OS

Max AVX supported = AVX2

Test Result - PASS

Operation Per Second: 131377

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Thu Dec 22 16:25:49 2016

Total Time: seconds: 2

--------------------------------------------------------------------

CPU1

Cache Test

Module Version: 1.0.11.64b.W

Start Time: Thu Dec 22 16:25:49 2016

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 6144

Cache Size Test Passed!!!

End Time: Thu Dec 22 16:25:49 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

MMXSSE Test

Module Version: 1.0.11.64b.W

Start Time: Thu Dec 22 16:25:49 2016

Test Result - PASS

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Thu Dec 22 16:25:49 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

FMA3 Test

Module Version: 1.0.10.64b.W

Start Time: Thu Dec 22 16:25:49 2016

Test Result - PASS

--- CPU Features Detection ---

FMA3 - Supported --> Yes

FMA3 Test Result --- PASS

End Time: Thu Dec 22 16:25:55 2016

Total Time: seconds: 6

--------------------------------------------------------------------

CPU1

AVX Test

Module Version: 2.0.8.64b.W

Start Time: Thu Dec 22 16:25:55 2016

Test Result - PASS

--- CPU Features Detection ---

AVX - Supported --> Yes

AVX2 - Supported --> Yes

AVX512 - Supported --> No

AVX OS Support - Supported --> Yes

AES - Supported --> Yes

PCLMULQDQ - Supported --> Yes

AVX2 Test Result --- PASS

End Time: Thu Dec 22 16:26:01 2016

Total Time: seconds: 6

--------------------------------------------------------------------

CPU1

IMC Test

Module Version: 1.0.8.64b.W

Start Time: Thu Dec 22 16:26:01 2016

Test Result - PASS

--- Reading Memory Size ---

Detected Memory Size is --> 16.00GB

--- Subtest - Memory Size Test Passed!!! ---

--- Integrated Memory Controller Stress Test ---

Memory to be allocated = 1048576 byte

Memory Allocated.

Test 1 Ones and Zeros Moving Inversions write operations - Passed

Test 1 Ones and Zeros Moving Inversions verification operations - Passed

Test 2 32Bits Sliding Ones write operations - Passed

Test 2 32Bits Sliding Ones verification operations - Passed

Test 3 32Bits Sliding Zero write operations - Passed

Test 3 32Bits Sliding Zero verification operations - Passed

Memory Deallocated.

--- Subtest - Memory Stress Test Passed!!! ---

Integrated Memory Controller Stress Test Passed!!!

End Time: Thu Dec 22 16:26:01 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU1

PCH Test

Module Version: 1.0.10.64b.W

Start Time: Thu Dec 22 16:26:01 2016

Test Result - PASS

LPC deviceID = 0xa145

Chipset : Skylake Platform Controller Hub

No device connected to PCI Express Port 1

No device connected to PCI Express Port 5

No device connected to PCI Express Port 9

No device connected to PCI Express Port 1...

[idata]

Hello idriszee,

In regard to your concern I would like to confirm some details:Could you please confirm the model of the RAM that you are using?Also, I would like to know the version of your BIOS?As soon as you reply I will provide you further assistance.Best regards,Angie.

[idata]

Hi Angie,

Thank you for your reply.

The RAM that I am using is Kingston 2x 8Gb PC4 2133 CL15 288 Pin UDIMM

BIOS Version is F5

Cheers,Zack

[idata]

bumping this up

[idata]

Hello idriszee,

I do apologize for the delay on my reply.In regard to your concern, I was unable to find the graphics drivers of the manufacturer or OEM (Gigabyte as per your confirmation).In the meantime, please try to install our generic graphic driver that might help you.https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 Intel® Graphics Driver [15.45] (Version: 15.45.10.4542 (Latest) Date: 11/9/2016)At this moment if the issue persists, my recommendation is to contact the support from Gigabyte, in order to confirm which will be the proper BIOS update that you must install.Also, to confirm the compatibility of the RAM you are using.http://www.gigabyte.com/support-downloads/support-downloads.aspx BIGABYTEhttp://www.gigabyte.com/support-downloads/support-downloads.aspx Technical Support ContactI am looking forward to hearing from you.Best regards,Angie

[idata]

Hello idriszee,

I would like to know if the information provided to you was able to solve your concern?In case if you need further assistance do not hesitate to reply back.I am looking forward to hearing from you.Regards,Angie.

[idata]

Hi Angie,

Thanks for getting back to me and apologies for my late reply.

I tried installing the Graphics Driver but it wasnt able to go through due to some incompatability.

I have cleaned the fans on my computer and this issue has not happened once, so i'm assuming that its a heat issue due to the amount of dust accumulated.

I think we can close this issue?

Thank you once again for your help!

Cheers,

Zack

[idata]

Hello idriszee,

I am really glad to know that you were able to solve your concern.If you need further assistance do not hesitate to use our forums:/community/tech Intel CommunitiesRegards,Angie.