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A few days ago, I was playing on my computer normally, then it suddenly froze, and then I restarted it. The blue screen appeared and I discovered that it was due to the processor. Here is my question: Does the warranty cover this problem?
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How did you discover it was due to the processor? What processor? What OS?
Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]
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When my computer malfunctioned, I took it to a maintenance store and tried each device on another computer and found that the problem was with the processor
I don't know what is OS means
I just want an answer if the warranty cover it?
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OS means Operating System, like windows 10, windows 11, other.
A BSOD does not necessarily mean the processor is bad. There are other causes for BSODs.
So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

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