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16791 Diskussionen

Is there a real fix on Skylake bug already?

VDago
Einsteiger
4.351Aufrufe

I built a rig a week ago and it started freezing, restart button is disabled, no BSOD though but I need to long press the power button to restart. I searched the net and I stumbled a forum talking about Skylake bug. I followed the thread and they said to update the BIOS. I thought it would be the fix. But just now, it started freezing again and again on random times. How can i permanently get rid of this? I really need help.

Mobo: Gigabyte Z170XP

Processor: i5 6400

VCard: Palit GTX 750

RAM: 2 x 4GB Corsair Vegeance

0 Kudos
6 Antworten
jLisa
Einsteiger
2.540Aufrufe

try F6 bios

I have a gigabyte mobo too and it fixed random freezes for me

VDago
Einsteiger
2.540Aufrufe

I'm already in F6, and for a week it didnt freeze. I hard restart twice then it's ok again, apparently. It's been 3 days with no freeze. But I'm still worried it will freeze again someday. So I really want a real fix...

Amy_C_Intel
Mitarbeiter
2.540Aufrufe

Hello, All:

Trollgre, thank you for the feedback.

Vanj, Intel has identified an issue that potentially affects the 6th Gen Intel® Core™ family of products. This issue only occurs under certain complex workload conditions. In those cases, the processor may hang or cause unpredictable system behavior. Intel has identified and released a fix and is working with external business partners to get the fix deployed through BIOS. Please give it a try with that BIOS version and if the issue persists let us know.

Regards,

VDago
Einsteiger
2.540Aufrufe

Is being idle or browsing considered as complex workload conditions?

As what I've already replied, I already updated my BIOS to F6. Which is the latest I can download on the Gigabyte's website. And still experiencing random hard freeze. :3

VDago
Einsteiger
2.540Aufrufe

I just had another hard freeze now!!! WTF is going on with my new rig?!? T_T

Amy_C_Intel
Mitarbeiter
2.540Aufrufe

At this stage, I would recommend to contact us at http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support in order to check the replacement options for you processor

Regards,

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