Issues with my 14900k

[timmy808]

I keep getting BSOD with my 14900k and believe its dying. What can I do?

[Earl_Intel]

Hello timmy808,

Thank you for posting in the communities!

I'm sorry to hear that your system is giving you trouble. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:

• May I know if the processor is working fine before?
• When did the issue happen? is it after a software update, hardware update, driver update, etc.
• What are the troubleshooting steps you already taken to try and resolve the issue?
• Have you already tried the BIOS Microcode update? if yes, what is the make and model of your motherboard and the BIOS version that you updated?

You can also check this article for additional troubleshooting.

• Source link: Troubleshooting Tips for Blue Screen Error (BSOD) While Using Intel®...

Best regards,

Earl E.

Intel Customer Support Technician

[timmy808]

• May I know if the processor is working fine before?
  • yes of course
• When did the issue happen? is it after a software update, hardware update, driver update, etc.
  • seemingly out of no where
• What are the troubleshooting steps you already taken to try and resolve the issue?
  • updated bios to latest firmware to take advantage if microcode update
• Have you already tried the BIOS Microcode update? if yes, what is the make and model of your motherboard and the BIOS version that you updated?
  • yes, MSI MEG Z790 ACE MAX Gaming Motherboard, 7D86vA6

[Earl_Intel]

Hello timmy808,

Thank you for sharing this useful information with us.

Have you tried the troubleshooting steps on the link I previously provide regarding for the BSOD issue?

Best regards,

Earl E.

Intel Customer Support Technician

[timmy808]

Yes i have tried! I am now reading this is a VERY common issue on these 14900k CPUs. Has intel solved this issue & i need to have mine replaced.

[Earl_Intel]

Hello timmy808,

Thank you for your response.

I do apologize for the inconvenience and frustration this may have caused you.

Regarding to your concern, kindly check your emails, I'll be sending you a private message.

Best regards,

Earl E.

Intel Customer Support Technician