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Mini-pc with N3450 goes to black screen, power down

LGerr
Beginner
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At random the mini-pc goes dark, power off. When updating w10 to 1809 with kb4465065 the frequency of shutdowns increases.

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AlHill
Super User
978 Views

Sounds like you might be overheating.

 

Doc

 

LGerr
Beginner
978 Views

Seems so. So I installed a monitor program. And indeed it warms up, goes above the temperature I set. I get a black screen for a moment, then it continues.

But at times, without the monitor warning, the system goes in power down.

Then with KB4465065 installed, the monitor does not report a lot of warming up. But the system stops increased enormously. Within 15 minutes the system stops and powers down (without any warning).

Before that (KB4465065) I could some work, keeping an fan directed at the mini-pc. At a certain moment the dark screens would appear, about 3 to 5 times and then I would get the power down.

I ran the SSU. Tried to include in here, but apparently the size is too much.

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AlHill
Super User
978 Views

Have you made certain that the heat sink is clear of dust, fan (if any) is working, and that your device has adequate ventilation?

 

Doc

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