After unpacking my 11700K CPU, I noticed that one SMD component was missing. I am not sure if it came off my fault when taking it out of the box. Probably such damage does not qualify for warranty?
Maybe there is a description of these elements somewhere so that I can replace it myself? This is exactly the top left element of ihs.
連結已複製
Hello @Rafalala
Thank you for posting on the Intel® communities.
Physical damage of the processor may void the warranty. For examples of physical damage, you may refer to this article: Physical Damage Due to External Causes on Intel® Desktop Processors
In regards to this request, we would like to inform you that we don't provide information about how to repair a processor or information about CPU components/parts. In this scenario, the best thing to do is to contact your place of purchase to review warranty availability (if applicable).
Best regards,
Andrew G.
Intel Customer Support Technician
Hello Rafalala
We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andrew G.
Intel Customer Support Technician
