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My pc is not performing well

VanQuish
New User
870 Views

Hello,
My pc is not performing upto its full potential specially processor,i play games like valorant and counter strike 2 and i am getting 30 to 40 fps in counter strike 2 on low settings and around 70 to 80 fps in valorant also on low settings.I tried everything disabling background apps ,disabling v-sync,high performance mode etc everything.

My PC specs are:

Core i3-10100

MSI H510m motherbard
GTX 1070 8GB

16 GB 2666MHZ RAM

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ACarmona_Intel
Employee
701 Views

Hello VanQuish,


Thank you for posting in our communities.


Please generate an SSU report to help me further analyze your system specifications and configurations.


To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.


Furthermore, were Valorant and Counter-Strike 2 working fine before? If yes, have you made any changes before the issue occurred?



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
657 Views

Hello VanQuish,


I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.


Thank you!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Employee
654 Views

Hello OnurKARABULUT,


I hope you are doing well.


Since I have not heard back from you, I will now be closing our case.


If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.


Thank you.


Best regards,

Carmona A.

Intel Customer Support Technician


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