N100 unable reading French VITALE Card

[Stiletto]

Hi Everyone,

Dispite install without negative message of card reader and positive test, the program doesn't found the second reader used for the patient.

With the following message: Reading program missing,

Many blogs talk about DTT.

My config is: Intel N100  Alder Lake - Socket 1744FCBGA-

BIOS AMI-Version GLF.NU140.23110102.2066 Date 12/13/2023

DTT Device Extension: Version 9.0.11000.2795 Date 03/06/2022

Where and how I can find an Udpate?

 Thanks for any help,

Sylvain

[Caguicla_Intel]

Hello Stiletto,

Thanks for posting in Intel Communities.

To assist us in reviewing your request, we need the following information:

1. The application you are working with

2. The brand and model of your card reader

3. A translation of the error message shown in the screenshot, for our better understanding.

Awaiting your reply.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hello Stiletto,

Thanks for posting in Intel Communities.

To assist us in reviewing your request, we need the following information:

1. The application you are working with

2. The brand and model of your card reader

3. A translation of the error message shown in the screenshot, for our better understanding.

Awaiting your reply.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hello Stiletto,

Good day!

I am just checking to see if you read our initial reply. If so, please confirm and provide the information we request.

Best regards,

Caguicla C.

Intel® Customer Support Technician

[Caguicla_Intel]

Hello Stiletto,

Since there hasn't been any communication from you in the last several days, we are going to close this discussion. Should you require further assistance later on, kindly initiate a new inquiry, as we will no longer be tracking this conversation.

Best regards,

Caguicla C.

Intel® Customer Support Technician