Necesito l siguiente información, gracias

[RBand7]

Buenos dìas, necesito saber las propiedades de un procesador con el siguiente id 35307082A, pues creo que me cambiaron mi procesador que es un i7-4 mq, tengo la impresion que ese no es mi procesador, por favor ayuda, necesito saber la info del procesador con ese id.

[AlHill]

Provide the model number of the processor. i7-4xxxMQ

Doc

[AlHill]

One of the Intel support engineers will be able to assist you.

Doc

[RBand7]

Como contacto a los ingenieros de soporte, saludos Al, gracias por todo.

[Alberto_R_Intel]

RBand7, Thank you for posting in the Intel® Communities Support.

Just to let you know, we only provide support in English language and currently, we are using a translation tool.

In order for us to be able to provide the most accurate assistance, could you please let us know where did you get that id number from?

Were you using a software or it was written on the laptop itself?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RBand7]

Thack to you Alberto, yes, it was written on the laptop itself?

[RBand7]

posted a file.

[Alberto_R_Intel]

RBand7, Thank you very much for the picture.

We will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RBand7, I just received an update on this matter.

Is there any way that you can provide clearer pictures of the unit, what we are trying to see is if the Intel® Processor shows the QR code and the picture is blurry.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

Hello RBand7, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[Alberto_R_Intel]

RBand7, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel

[RBand7]

Dear I could discover that the processors with number G42198 on the left side corresponds to the cpu i7-4702mq, thanks for everything.

[Alberto_R_Intel]

Hi RBand7, Thank you very much for letting us know those details.

Perfect, excellent, it is great to hear that you were able to identify the model of the Intel® Processor.

Any other inquiry, do not hesitate to contact us again.

Regards,

Alberto R.

Intel Customer Support Technician

A Contingent Worker at Intel