Problem with textolite based on Skylake processors

[CaseyReyes]

There is one sensational problem - it is a thin textolite based on Skylake processors. It's no joke, sometimes an expensive processor was damaged by a cooler when installed in a socket! And so many users fed and fix it manually, resulting in damage to the processor. Is the company thinking about responding to this problem in future developments?

[Sebastian_M_Intel]

Hello CaseyReyes,  

Thank you for posting on the Intel® communities.    

In order to better assist you, please confirm the following:  

1. Can you explain what do you mean by textolite? Are you giving a recommendation about using the actual material in the CPU design? Please give more details and if possible a reference   

2. You mentioned this about the Skylake family, however; do you have a specific processor model?   

Regards,  

Sebastian M  

Intel Customer Support Technician  

[Sebastian_M_Intel]

Hello CaseyReyes,  

We have not heard back from you, so we will close this inquiry. If you get to have any additional questions, please submit a new thread and we will gladly assist you.

Regards,  

Sebastian M  

Intel Customer Support Technician