Setting up a Mouse with intel vPRO Laptop. マウスの設定について

[glecs]

I got a new Laptop (vPRO) and am setting up now. I am trying to set up a Mouse with my vPRO, but it does not work. How can I set up? Right now, I am seeing Bluetooth & device, and trying to add a Mouse device but it does not come out. (My mouse is on.) How can I add it?

[DhannielM_Intel]

Hi glecs,

Thanks for posting in the community, I just wanted to confirm that you have updated your Windows OS, and all drivers necessary for your laptop? Also, to further investigate this I will add some few more questions for this:

1. Can you tell me the connectivity options available for your Mouse?
2. What is the exact model name of your laptop and Mouse?
3. Have you tried using it on wired to check if your mouse is working fine?
4. Also, just to confirm you want to connect your mouse via Bluetooth?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi glecs,

I wanted to check if you have the chance to review the questions that I have posted. Let me know if at your earliest convenience so we can determine the next course of action to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi glecs,

I have not heard back from you so I will now close this inquiry. If you require a further assistance or other inquiry, please submit another thread as this one will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician