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Temporary loss of video display on Intel BayTrail SoC (E3800-series) Atom when logging off in Windows 7 or resuming from sleep

GDown1
Beginner
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I have come across a strange issue with the BayTrail E3845 Atom processor where you temporarily lose video output during a Windows 7 logoff or resume from system sleep.

The specifics are:

* OS installation is Windows 7 pro 64bit

* BIOS set to LVDS output

* Panel Auto detect: OFF (as there is no panel EDID present)

* Display resolution set to 1024x768@60Hz

Intel specific graphics drivers tested:

> Intel_EMGD.WIN7_PC_Version_37_15_0_1127 (Intel® Embedded Media and Graphics Configuration Editor for Windows 7 64 Bit Version Number 37.15.0.1127); and

> win64_153332 (Intel HD Graphics Driver for Windows 7 and Windows 8 64Bit Rev. 15.33.32)

In the Graphics control panel, the display resolution is set to 1024x768 and configured for a single display.

When you log off Windows or resume from a sleep state, you temporarily lose the video output where I can only describe it as watching the blue fireplace channel.

It happens for anywhere between 1 - 3 minutes before the video output is restored.

Steps to obtain the 'blue fireplace anomaly'

 

• Boot into Windows

 

• Start menu > Log off OR

 

• Start menu > Sleep (and resume from sleep)

Takes about 1-10 tries to witness it.

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