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Trouble Filling in Warranty Form for CPU

Lagomorphic
Beginner
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Since Intel Support is infuriatingly slow to respond yet quick to dodge my queries, I'm gonna try my luck here instead in case anyone familiar with the warranty process is capable of providing some insight.

 

I'm sending in my Processor for a replacement and was given a Commercial Invoice Form to fill out. I'm having trouble figuring out what to fill in for Ref. No and Product ID.

 

I feel like my ATPO or FPO should go to one of these fields, though I'm not sure about Ref No. as it might require my Case No. instead.

 

I've attached the Invoice template they sent me for reference.

 

I was also tasked to provide an Air-Way Bill for the courier, but this invoice was the sole document support has provided for me. They are not one and the same, are they?

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