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Troubleshooting my PC and i7-2600K CPU fail IPDT's PCH test. Is this the cause for fail update?

KTupm
Beginner
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Hello

This is my first post so sorry if this post may be out of place but I am having some issue with my PC. Recently, it's fail to boot after Windows' updates quite often. I ran the test and the CPU fail the PCH test. I was wondering if this failure may contribute to the fail updates. The test result and the screenshot is posted below.

Thank you in advance.

---------------------------

--- Testing Processor 1 ---

---------------------------

--- IPDT64 - rev 2.10.0.0.MP ---

--- Start Time: 06/09/2014 12:17:06---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 66 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i7-2600K 3.40GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 3.40

Detected CPU Frequency is --> 3.40162

CPU Frequency Test Passed!!!

--- FSB NOT Supported on this Processor ---

--- Running Base Clock test ---

Detected Base Clock --> 100

Base Clock test Pass ---

..QPI rate Test not supported..

..Skipping QPI rate Test..

Skipping QPI rate Test

--- Running Floating Point test ---

Million Floating Points per Second, MFLOPS --> 316.8

Floating Point Test Pass ---

--- Running Prime Number Generation Test ---

Operation Per Second--> 5.31663e+006

Prime Number Generation Test Pass ---

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 4 x 32

- Detected L1 Inst Cache Size --> 4 x 32

- Detected L2 Cache Size --> 1024

- Detected L3 Cache Size --> 8192

Cache Size Test Passed!!!

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

MMX SSE Testing Passed !!

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- AVX/AES/PCLMULQDQ ---

AVX - Advanced Vector Extensions Supported --> Yes

AVX OS Support - AVX Operating System Supported --> Yes

AES - Advanced Encryption Standard Supported --> Yes

PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

--- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- PASS

AES Test Result --- PASS

PCLMULQDQ Test Result --- PASS

AVX AES PCLMULQDQ Testing Passed !!

--- Reading Memory Size ---

Detected Memory Size is --> 8.00GB

--- Integrated Memory Controller Stress Test ---

--- Integrated Memory Controller Stress Test Pass!!! ---

Integrated Memory Controller Test Pass!!!

Chipset : Intel(R) P67 Chipset

Chipset Stepping : B3

2 device connected to PCI Express Port 0

1 : AMD Radeon HD 5700 Series

2 : High Definition Audio Bus

No device connected to PCI Express Port 1

1 device connected to PCI Express Port 2

1 : USB xHCI Compliant Host Controller

1 device connected to PCI Express Port 3

1 : Qualcomm Atheros AR9285 Wireless Network Adapter

1 device connected to PCI Express Port 4

1 : Standard Dual Channel PCI IDE Controller

1 device connected to PCI Express Port 5

1 : USB xHCI Compliant Host Controller

1 device connected to PCI Express Port 7

1 : PCI standard PCI-to-PCI bridge

1 device connected to PCI Express Port 8

1 : Standard SATA AHCI Controller

--- Error while retrieving SATA Device Information from OS ---

..Platform Controller Hub Test Failed..

Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS

Chipset : Intel(R) P67 Chipset

Chipset Stepping : B3

2 device connected to PCI Express Port 0

1 : AMD Radeon HD 5700 Series

2 : High Definition Audio Bus

No device connected to PCI Express Port 1

1 device connected to PCI Express Port 2

1 : USB xHCI Compliant Host Controller

...
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Kevin_M_Intel
Employee
1,954 Views

Hello k@rn,

Welcome to our community and I hope you find very helpful this site.

Most of the times if running the Intel® Processor Diagnostic Tool and test fail it is because there is a problem with the processor.

I recommend you updating the BIOS in your system first to the latest provided by the Computer Manufacture and then trying updating the graphics driver.

Here you can check some instructions for the installation:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Once you have done these steps, try running the Intel® Processor Diagnostic Tool again and if it fails again I recommend you contacting your local support or our chat support for possible replacement:

  1. http://WWW.Intel.com/Chat WWW.Intel.com/Chat

Kevin M

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