Unable to Install Intel APO (Application Optimization) from Microsoft Store

[Ferenc]

I have a Gigabyte Z790 Auros Master Motherboard paired with an Intel i7 14700k CPU.

I have updated all drivers available. 

I attached picture what happens when I hit download on the store.

I tried these appropriate settings but it didn't help.

https://www.intel.com/content/www/us/en/support/articles/000057375/graphics.html

Could you please help me what the problem is?

[IsaacQ_Intel]

Hello Ferenc

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

In order to have a better understanding of your issue, please provide me with the following:

1.      What is the specific error message you receive during the Intel APO installation from the Microsoft Store?

2.      Have you confirmed that the Microsoft Store is working properly for other installations on your system?

3.      Is your Windows operating system and the Microsoft Store app up to date?

4.      Have you attempted a direct download and installation of Intel APO from the Intel website as an alternative?

5.      Have you checked for any recent system updates that might be affecting the installation process?

Also, try the following:

1.     Update the BIOS to the latest version. Visit your system manufacturer's website to find the latest version available.

2.     Enable Intel® Dynamic Tuning Technology (Intel® DTT) operation in BIOS. Contact your system manufacturer for assistance.

3.     Update the Intel® DTT driver. Visit your system manufacturer's website to find the latest version available.

4.     If the issue persists, contact your system manufacturer for further assistance.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello Ferenc,

We hope you are doing fine.

Were you able to check the previous post?

In order to have a better understanding of your issue, please provide me with the following:

1.      What is the specific error message you receive during the Intel APO installation from the Microsoft Store?

2.      Have you confirmed that the Microsoft Store is working properly for other installations on your system?

3.      Is your Windows operating system and the Microsoft Store app up to date?

4.      Have you attempted a direct download and installation of Intel APO from the Intel website as an alternative?

5.      Have you checked for any recent system updates that might be affecting the installation process?

Also, try the following:

1.     Update the BIOS to the latest version. Visit your system manufacturer's website to find the latest version available.

2.     Enable Intel® Dynamic Tuning Technology (Intel® DTT) operation in BIOS. Contact your system manufacturer for assistance.

3.     Update the Intel® DTT driver. Visit your system manufacturer's website to find the latest version available.

4.     If the issue persists, contact your system manufacturer for further assistance.

Let us know if you still need assistance. Otherwise, the thread will be closed.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello Ferenc,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.