WHEA Fatal Hardware Error relating to Intel 14700K

[Gessler]

My system froze on startup & I had to manually power off and restart to boot again.

Event Viewer showed a WHEA-Logger 'Fatal Hardware Error' with Event ID 1.

I found the .DMP dump file it created and read it with Windbg. It relates to my Intel Core i7-14700K as it clearly reads CPU and the Module is listed as GenuineIntel. I copied over the text in legible form onto a .TXT file that I can share if needed.

This issue happened on the 14th but I only figured out how to read the dump file today. I've booted the system several times since and haven't encountered the issue again, yet.

My system is only about a month & a half old and I'm starting to think that I'm already seeing signs of the instability/degradation that is affecting Intel's 13th & 14th gen CPUs.

What's more is that my CPU's VID boosts above 1.5V under gaming loads, with a Vcore also at 1.5V - I've opened a thread here regarding that issue to find out if that is concerning behaviour and there is no response from anyone.

I had already opened a support ticket with Intel Customer Support. They wrote an email after their chat agent failed to provide any information. The email suggested running the CPU at Intel-defined stock values, which my Asus BIOS already does (it's on Intel Default Settings profile & all the values are set as described by Intel).

I told them that over 24 hours ago and there is no follow-up email. Considering the communication was signed by the same person who I chatted with, I asked in the email to escalate the matter to a technical person but there is no response.

If someone from Intel's support team is reading this, please reply or reach out via email to help me figure out what, if anything, is wrong with my CPU.

[AlfredoS_Intel]

Hi Gessler,

Thank you for posting on the Intel communities.  

We sincerely apologize for the lengthy wait you are experiencing in getting an answer for the ticket you opened. Rest assured, our team is investigating your concern to provide you with a prompt response as soon as possible.

I will send an email to the address associated with your community profile to provide you with options on how to proceed with your case. Please check it out.

Best Regards,

Alfred S

Intel® Customer Support Technician