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Why i can't undervolt my i7 12700H?

Bedros
Débutant
4 092 Visites

Dear Intel, why did you disable the undervolt on my gen of processor?

I am a customer and I would like to be free to manage my product as I want.

Is there a way to re-enable this feature?

 

Thanks.

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Alberto_R_Intel
Employé
4 065 Visites

BedrosThank you for posting in the Intel® Communities Support.


We will be more than glad to assist you with this matter. 


In reference to this scenario and your inquiry, please verify the details about the undervolt feature shown in the following link:

https://www.intel.com/content/www/us/en/support/articles/000094707/processors.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Bedros
Débutant
4 061 Visites
Yes I have a no K processor , I used Undevolt for more than 4 years with two different Intel i7 non-k processors without problems, now I can't unlock this new one and I cannot play because the temperature of the processor reache more then 92° , so I Need to Undevolt.
There is a way to unlock this feature please?
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Alberto_R_Intel
Employé
4 018 Visites

Bedros, Thank you very much for your response.


The T-junction of the Intel® Core™ i7-12700H processor is 

100°C. Any temperature result equal to or lower to that value is considered normal and expected for this unit:

https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i712700h-processor-24m-cache-up-to-4-70-ghz.html


In regard to the undervolt option, we suggest to get in contact directly with the manufacturer of the laptop to verify and confirm further details about that topic.


Regards,

Albert R.


Intel Customer Support Technician


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Bedros
Débutant
4 012 Visites
Thank you, I try with the manufacturer.
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Alberto_R_Intel
Employé
3 985 Visites

Bedros, You are very welcome. Thank you very much for your reply.


Perfect, that will be the best option for this scenario.


Any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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