XTU 7.7.0.12頻率異常Win11.Win10的兩台電腦都一樣

[lions]

[Steven_Intel]

Hello lions,

Thank you for posting on the Intel® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate. 

I understand that you are seeing a difference of frequency in Windows 11 and in Windows 10 (please correct me if I am wrong). Could you please elaborate more on this? 

The maximum turbo frequency for the Intel® Core™ i9-9900KS processor is 5.00 GHz according to the specifications page (https://ark.intel.com/content/www/us/en/ark/products/192943/intel-core-i99900ks-processor-16m-cache-up-to-5-00-ghz.html)

I look forward to hearing from you.

Best regards,

Steven G.

Intel Customer Support Technician.

[lions]

Win10 CPU-9900KS & Win11 CPU-9900KF

[lions]

2022-04-07 9900KF defaul setting core frequency is wrong again

[lions]

7.7.0.12 The max core frequency exceeds the upper limit of the turbo max frequency setting

The 9900ks has  been  changed to use 7.6.0.37 and  the max  core frequency is now displayed correctly

The 9900KF is currently using 7.7.0.12 with persistent errors

[lions]

I just notify the XTU 7.7.0.12 APP that there is an error

Does not affect PC usage

[lions]

Each hight frequency appears for about 1second

[lions]

Hi Steven

I've tried my best to describe the error situation indetail, hope it helps the XTU app,

Thank you for your help, goodday

[lions]

9900KF Win11 has been completely removed and reinstalled at present, using XTU 7.6.0.37 version, the performance and frequency display are completely correct

[lions]

2022-04-12 9900KF updated XTU 7.7.0.12 version, the same error exists

I seem to have visited the Mars website, can someone please reply? Should I stop this test?

[Steven_Intel]

Thank you for the information provided.

We are going to review the information you have provided. In the meantime, please confirm if you are trying to overclock the processor or if you have Intel XMP enabled in BIOS.

I look forward to hearing from you.

Best regards,

Steven G.

Intel Customer Support Technician.

[lions]

你好史蒂文，

現在又要重新安裝Win11，使用XTU 7.6.0.37版本，CPU才能恢復正常性能。

感謝您的答复。

[lions]

9900KF installs Win11 again and uses XTU 7.6.0.37 version,the performance and frequency are correct.

I don't want to test this strange frequency up and down version anymore, I don't want to let my CPU core frequency fluctuate like an ocean wave, I look forward to amore complete XTU version, and I hope intel will be brilliant again.

[Steven_Intel]

We appreciate all the information provided.

In order to work on this, could you please confirm if you are trying to overclock the processor or if Intel XMP is enabled in BIOS with a configured memory speed?

Best regards,

Steven G.

Intel Customer Support Technician.

[lions]

Hi Steven.

I am now using XTU 7.6.0.37 version and it displays fine, thanks for your service.

[Steven_Intel]

I am glad to know you are able to get the right parameters with version 7.6.0.37, in case you want, we can still work on this issue with version 7.7.0.12. Since the thread is now solved, we will proceed to close it. 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Steven G.

Intel Customer Support Technician.

[lions]

Ok thank you