XTU no longer working - not starting, saying another tuning app is running, but is not

[HGoon]

I had XTU running on my Dell G7 2019, win10, (i7-9750h​ ) however after a BIOS update, upon starting up XTU it's failing to start, claiming another tuning app is running when there actually isn't anything else.

I've uninstalled the pre-installed Alienware tools just to make sure, however this has not fixed the issue. Why was it working fine, and now no longer starting up?

Please help!​ I've tried uninstalling xtu and reinstalling it to be success also..

[AlHill]

XTU is not supported on your processor.

You should contact Dell for assistance, as they are responsible for your support and warranty, and it is their bios.

Doc

[HGoon]

Hi Al.Hill - how come XTU was previously supported and now it is not? Why did it stop all of a sudden? So you know?

I' using XTU to do an undervolting and wwhich is keeping my copy under 100deg Celsius .. very frustrating it's not working over night...

[AlHill]

Just look at the processors that are supported on the XTU download page. You will not find your processor. XTU is only for X and K processors.

https://downloadcenter.intel.com/download/24075

Doc