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yuzr, Thank you for posting in the Intel® Communities Support.
We will be more than glad to assist you with this matter.
In order for us to provide the most accurate assistance on this scenario, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":
https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html
Any questions, please let me know.
Regards,
Albert R.
Intel Customer Support Technician
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Hello, @yuzr
I hope you are great.
I am checking this thread and I would like to know if you were able to check our previous post.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
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Ya mean that useless thing? And now you waste more of my time?
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Hello, @yuzr
Thank you for your reply.
Please be aware that we need more information about your system so we can help you out, without it, we cannot answer properly.
The Intel® System Support Utility scan your system and gets a report of the most important information about your system, so we can understand your inquiry.
If you are not comfortable running this tool, can you please provide more details about your system (Processor models, PC/laptop model, etc.)? What are you trying to do exactly by disabling one processor?
Best regards,
Jocelyn M.
Intel Customer Support Technician.
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Hello, @yuzr
I hope you are great.
I am checking this thread and I would like to know if you were able to perform the steps in my previous post.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
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Hello, @yuzr
I hope you are doing great.
As we have not heard back from you, we will go ahead and close this thread now.
If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.
Best regards,
Jocelyn M.
Intel Customer Support Technician.
