help with my i9 14900kf

[jcruz]

am having a problem that my first motherboad  i got for this CPU  they said the A2 channel was bad but pc would alway boot in safe mode  on B1,B2 theysaid it was a bad motherboard  so i returned it and ended up getting a new motherboard so now that i got it installed and now A1,A2 still not working but if B1,B2 does boot up and i can play game with no problem but i only can run single channel.. is this a bad motherboard or bad CPU

[RamyerM_Intel]

Hello jcruz, 

Thank you for posting in the communities. I need more information to help you with your setup. When you mention BI,B2, A1 and A2, are you referring to memory slots?  Kindly also please share with us the part number of the memory that you are using. Just to confirm as well, were you able to setup before the dual channel configuration with the RAM module that you have? The reason that I am asking this is because if you are aiming for a dual channel configuration, the Memory and Motherboard are the two important considerations.

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello jcruz, 

How are you doing? I am just following up about the information I have asked in my previous post. Feel free to post it here so we can better assist you. 

Ramyer M.

Intel Customer Support Technician 

[RamyerM_Intel]

Hello jcruz, 

As we have not heard a response from you in the past few days, I will proceed in closing this case. In case you need further assistance, feel free to post a new question as this thread will no longer be monitored. 

Ramyer M. 

Intel Customer Support Technician 

[jcruz]

hello sorry for this late response but i ended up getting a new CPU cause the one i had had a bad memory controller that why it was not reading the ram slots correctly