Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
16774 Discusiones

i5-13500h Heating upto 96 Degrees

Manish776
Principiante
2.082 Vistas

Hi Team I Purchased New ASUS Vivobook X1605VA Laptop last Week its CPU i5-13500H is heating upto 96 Degrees while Gaming. Is it normal or what steps should i take if its an issue. Please Suggest. Thank You Team.

Etiquetas (1)
0 kudos
3 Respuestas
JedG_Intel
Moderador
1.953 Vistas

Hello Manish776,


Thank you for posting at Intel Community Forum


1. Was this working fine a week ago?

2. Did you make any recent changes?

3. Have you tried contacting your OEM ASUS about this issue?


Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*


I hope to hear from you soon!


Best regards,

Jed G.

Intel Customer Support Technician


JedG_Intel
Moderador
1.920 Vistas

Hello Manish776,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


JedG_Intel
Moderador
1.868 Vistas

Hello Manish776,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


Responder