i5-2450M not switching to turbo frequency

[Giraybayhan1]

hello friends, today I changed my processor, I switched to i5-2450M, but turbo frequency does not work, power mode is in high performance mode 

my motherboard is pegatron a15 my operating system is windows 7 and my computer is laptop please help

[AlHill]

Do you know if your motherboard bios supports the i5-2450M?  It is not enough to be socket compatible and chipset compatible.   You MUST also be BIOS compatible.   If not, the processor work partially, or not at all.

Contact the motherboard manufacturer and find out.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Giraybayhan1]

motherboard casper motherboard but very old unfortunately there is no way for me to contact

my bios version american megatrends 302

[AlHill]

Sorry, there is nothing that can be done here.   You need to find out if the bios supports the processor.  

You do know that the processor is discontinued and not supported, correct?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Steven_Intel]

Hello Giraybayhan1,

Thank you for posting on the Intel️® communities.   

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. I am glad to see that a fellow community member has the knowledge and jumped in and helped. 

You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.  

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/   

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Steven G.

Intel Customer Support Technician.