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Sir,
On 01-01-2024, I upgraded my PC. With new PC configuration is as follows
Intel Core i7 14700KF
MSI Pro Z790 A WIFI DDR4
Cooler Master Master Air MA612 Stealth ARGB 120 mm Dual Tower CPU Air Cooler
MSI MPG A850G PCIES SMPS 850 Watt 80 Plus Gold
ADATA XPG 32 GB DDR4 RAM
ADATA XPG 2 TB M.2.
ZOTAC RTX 4070
With 6 (six) 120 mm intake CPU Cabinet fan and 3 (three) exhaust fan.
From the Old system
2 TB Toshiba HDD
256 GB Samsung SSD
After playing games for 1 hour like The Witcher 3 and Tom Clancy's Ghost Recon Wild Land in max graphic setting (both the games downloaded from Steam), the processor temperature begins to reach 100 C and stays there while the GPU temperature stays between 55 C and 70 C. And the game starts lagging.
Then, to check the performance of the PC, I tested benchmarks using software like Cenebench, the Intel Extreme Tuning Utility, and AIDA 64 Extreme. As soon as the benchmark begins, the processor temperature reaches 100 °C from around 34 °C. In the Intel Extreme Tuning Utility Software, it is showing the processor is thermally throttling, but other things are okay.
In the AIDA 64 Extreme software, it is showing the processor is thermally throttling, about 16%, and the remaining things are okay.
Now I did set the processor temperature in the BIOS menu from auto to 85 C.
Everything is the same as before, just this time the temperature reaches 85 C.
I watched many videos on YouTube for possible solutions, such as
1. To set the CPU limit load lower than mode 9 (as suggested by MSI), I tried modes 1 to 5, but it did not work.
2. Under Volting: Using the Intel Extreme Tuning Utility under Volting Up to a negative 60-value benchmark score was reduced, but processor temperature remained the same. At a negative 65 value, the system rebooted and started from zero.
3. Resetting bios.
4. Replaced the stock Cooler Master Master Air MA612 Stealth Air Cooler fan with Cooler Master Mobius 120 P fans.
Still, the overheating problem remains.
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Hello abhijit_das
Thank you for your patience.
I hope this message finds you well. We understand that you've been experiencing some issues with your system, and we're committed to helping you resolve them as efficiently as possible. To ensure a systematic approach to troubleshooting, we recommend the following steps:
- Liquid Cooling Solution: We would like to suggest the possibility of incorporating a liquid cooling solution for your system. While we are not insisting on an immediate purchase, this could potentially address the issues you're facing. If you are open to it, we encourage you to consider testing with a liquid cooling solution to observe any improvements in performance and temperature control.
- CPU Swap Test: In the event that the issues persist even after exploring the liquid cooling solution, we recommend conducting a CPU swap test. This involves temporarily replacing your current CPU with an alternative one to ascertain whether the problem lies with the processor. If you have access to a compatible spare CPU or can borrow one for testing purposes, please proceed with this step.
- Unit Replacement: If, after the liquid cooling test and CPU swap, the issues persist, it may be necessary to consider a unit replacement. We understand that this is a significant step, and we want to assure you that we are committed to finding the best resolution for you.
We appreciate your patience and collaboration throughout this troubleshooting process. Please let us know the results of each step, and if there are any challenges or concerns you encounter along the way. Our goal is to ensure that your system operates smoothly, and we are here to support you in achieving that.
Thank you for choosing our products, and we look forward to assisting you further.
Best regards,
Best regards,
Isaac Q.
Intel Customer Support Technician
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Thank you Sir for replying.
Sir, I am not able to figure out how will I manage your recommendations no. 1 and 2.
To do this I have to purchase a brand new AIO and then a Processor which is practically and financially not possible for me. Plus there is no guarantee for that.
Sir, if you don't mind can you provide this only for testing purposes, I will return this soon after the result. I am ready to bear the transportation cost.
Or any other alternative solution like any place from where I can get this demo product only for testing?
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Hi Isaac Q,
I'm experiencing a similar issue. At idle, my CPU temperature stays around 30°C, but as soon as I run a game, it spikes to 90-100°C. I'm already using a water cooling system, and my CPU is less than six months old.
Also, regarding my thread:
Intel 14700KF high voltage issue fixed??? - Intel Community
Current temperature while writing (= max 40°C):
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Hello abhijit_das
Thanks for patiently waiting.
This time we would like to recommend you process the RMA with us, after verifying that your warranty is still active here, directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums). Here are pages where you can look up contact information, including local/country phone numbers, by geography:
U.S. and Canada: Intel Customer Support
Europe, Middle East, and Africa: Intel Customer Support EMEA
Asia-Pacific: Intel Customer Support APAC
Latin America: Intel Customer Support LAR
I will send some information privately, please note that this case will no longer be monitored.
Best regards,
Jose B.
Intel Customer Support Technician
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I just bought mine yesterday, and ran into the same issue.
For me it was the motherboard performance features that drove me CPU to 100° in gaming.
Try finding this option in your BIOS setup.
Since the deactivation, my CPU runs games at 73-76°C.
I hope this helps.
Kind regards,
Ymts
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Hi Ymts, I hope you are still around this thread. Would you mind explaining a little bit more about this "motherboard performance features"? Is that under that name? How can I find it in the BIOS? Thank you

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