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i7 5820k gaming bundle cupon

OCeor
Beginner
3,108 Views

i7 5820k gaming bundle cupon : i have purchased an new intel cpu received the sticker which says the gaming bundle promotion available till march 2015 ... i tried to insert the code on http://gamingbundle.intel.com/ http://gamingbundle.intel.com/ and i keep getting same message invalid code i have type the code correctly. Please Intel fix this stuff .... i sent also email to support by 3 days and no answer back yet.

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6 Replies
Silvia_L_Intel1
Employee
1,469 Views

Ovidiuss, it will be necessary to submit a web ticket at the following URL https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us Service Request Email

They will be able to help you.

OCeor
Beginner
1,469 Views

Already did that.

However somebody contacted me and pointed me to this website to register myself

https://prod4.thegameagency.com/digital-hub-platform/administer/ https://prod4.thegameagency.com/digital-hub-platform/administer/

The representative said that after my account is approved i will be able to insert my intel bundle give code and retrieve the bundled games/software earned with the intel CPU which i have buyed.

I presume the platform belong to intel or to an intel partner.

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Silvia_L_Intel1
Employee
1,469 Views

Did they give you a service ticket # ?

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OCeor
Beginner
1,469 Views

Country of purchase Romania

 

Retailer of purchase SC CELL SRL

 

Date of purchase 13 november 2014

 

Master Key provided with purchase XXXXXXXXX

 

Website link used to submit your support request http://gamingbundle.intel.com/ http://gamingbundle.intel.com/

 

Model or SKU number of your purchased product I7 - 5820K Product code BX80638I&5820K

 

Software titles you were promised with your purchase World Of Tanks (content) , Grid Autosport and Movie Edit Touch.

On Tue, Nov 18, 2014 at 8:54 PM, Support Help <<a href="mailto:support@thegameagency.com" style="color: # 1155cc;" target="_blank">support@thegameagency.com> wrote:

Hello,

I'm writing in reference to your inquiry, with the Intel Starter Pack download site. My name is Mac Dingle and I work for The Game Agency, the company that manages this site on behalf of Intel.

I apologize for any difficulty you are experiencing with the website. I'd be happy to assist you with this issue.

Can you provide the following information?

 

Country of purchase

 

Retailer of purchase

 

Date of purchase

 

Master Key provided with purchase

 

Website link used to submit your support request

 

Model or SKU number of your purchased product

 

Software titles you were promised with your purchase

Please let me know if you have any questions.

Best,

Mac Dingle

Associate Project Manager

The Game Agency

Intel is committed to respecting your privacy. By completing the technical support form you are providing Intel your email address. This information will be used only for the purpose of addressing your technical issue. Once the technical issue has been resolved, all personal information provided to Intel will be deleted. To learn more about Intel's privacy practices, please visit http://www.intel.com/privacy http://www.intel.com/privacy

On Sat, Nov 15, 2014 at 7:00 AM, <<a href="mailto:no-reply@thegameagency.com" style="color: # 1155cc;" target="_blank">no-reply@thegameagency.com> wrote:

 

Customer Email:

 

mailto:ovidiu31@gmail.com ovidiu31@gmail.com

Customer Inquiry:

 

greetings

i just received my new processor intel and i have received the master key but

 

it says that the code is invalid.

 

please help me out on this.

Best Regards

 

Ovidiu Nicolae Ceorchelea

Code Retrieval:

 

To retrieve software keys associated with this master key/user click here:

https://prod4.thegameagency.com/digital-hub-platform/administer/masterhelper/9E4E64YKUNTA/ro https://prod4.thegameagency.com/digital-hub-platform/administer/masterhelper/xxxxxxxxx/ro

And when i click the link it says access denied and asking for registration which i already did but is still pending.

xxxxxxx = is the replacement for the code which i have to keep it hidden because this is a public forum.

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Silvia_L_Intel1
Employee
1,469 Views

Ovidiuss, I would recommend you to submit a web ticket at the following URL https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us Service Request Email

This web ticket will be handling by Intel.

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OCeor
Beginner
1,469 Views

Ok did it , they requested picture of cpu and of the cupon , provided to them the pic ... now waiting for the good code.

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