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i9-14900K CLOCK_WATCHDOG_TIMEOUT

NielsVerhoeven
Beginner
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Hi All,

I'm experiencing a CLOCK_WATCHDOG_TIMEOUT error on our system. Before I dive into details I want to mention that I am aware of an earlier post (https://community.intel.com/t5/Processors/Getting-a-CLOCK-WATCHDOG-TIMEOUT-on-i9-14900K/m-p/1602791#M72963) but this does not appear to be the situation for us.

 

Build details:

CPU: i9-14900K

MoBo: Gigabyte Z790 UD (Ultra Durable)

MEM: Corsair 32GB DDR5-6000 (4800MT/s) (CMH32GX5M2B6000C30) 

PowerSupply: Seasonic Vertex PX-1000

 

Situation:

  • Unable to install Windows 11 (imediatly goes to BSOD with CLOCK_WATCHDOG_TIMEOUT)
  • Able to install and boot Windows 10 build 22H2
    • Runs fine, connects to the internet, starts to do updates (OS + Drivers)
    • A reboot is required after the updates
    • After the reboot it boots into Windows but after about 1 minute the CLOCK_WATCHDOG_TIMEOUT BSOD starts apearing

 

We are aware that this mem-kit is not officially supported by Gigabyte and are in the process of exchanging it for a supported kit. However, I've been debugging the dumpfile (find attached) that was created by Windows and wanted to start this thread anyway. 

 

In the dumpfile it states that the core at index 15 did not receive the clock interrupt as shown in the following extract of the dump beneath this alinea. This lets me think that this is not a memory issue, but a processor issue. Does anyone know if this is related to July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors - Intel Community? Or anything else?

NielsVerhoeven_0-1721806602450.png

 

 

 

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CoolBook
New Contributor I
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Is the CPU temperature normal?

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NielsVerhoeven
Beginner
2,410 Views
Yes, nothing strange going on with the cpu temperature.
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JSCrank7
Beginner
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Yes, they delivering a microcode patch which addresses the root cause of exposure to elevated voltages. As Intel they are still validating to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. That's probably targeting mid-August for patch release to partners following full validation

 

JkeSmn
[Not an Intel Employee]

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