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Examples for iGPU tasks with dGPU:
Post processesing
Shadows
Global illumunation
Anti aliasing
Link Copied
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Hello Fanjet,
Thank you for posting in Intel community Forum.
For me to further check this, please help provide the following details:
- What is the model of your processor?
- What is the complete model of your GPU and dGPU?
- Are you having issues running a game? Can you further elaborate?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Fanjet,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello Fanjet,
I hope you are having a good day.
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician
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please check this video to get the whole idea
I’m currently facing a persistent issue with the coordination (“handshake”) between Intel iGPU and dGPU drivers after the recent separation of driver packages. I’d like to explain the situation clearly and request guidance or a fix.
System Configuration
CPU: Intel Core i5 13th Gen (with integrated GPU)
GPU: Intel Arc B580
RAM: 32 GB
OS: Windows 11
Background
Previously (e.g., driver version 6790), Intel provided a unified driver package for both iGPU and dGPU. During that time:
Both GPUs worked seamlessly together
Intel Graphics Software functioned correctly
I was able to use the iGPU for encoding (OBS recording) while gaming on the dGPU without any issues
Current Issues After Driver Separation
Since Intel split iGPU and dGPU drivers into separate installations, I’ve been facing multiple problems:
1. Installation Instability
Installing iGPU first, then dGPU → system freezes, black screens, or unresponsive behavior
Installing dGPU first → Intel Graphics Software becomes unstable:
“Not Responding” errors
Fan control doesn’t work
Telemetry features fail
2. Only Temporary Workaround
The only way I can install both drivers somewhat successfully is:
Install iGPU driver
Without restarting, install dGPU driver
Then restart
This avoids crashes, but:
Intel Graphics Software still doesn’t function properly
Clean installation of dGPU driver is not possible
3. Major Functional Regression (Critical Issue)
The most important problem:
I can no longer use the iGPU for OBS encoding while gaming on the dGPU.
Before:
iGPU handled recording/encoding
dGPU handled gaming
System ran smoothly with high-resolution recording
Now:
OBS cannot properly utilize the iGPU
There appears to be no coordination between iGPU and dGPU
This defeats a major advantage of having an integrated GPU
Core Concern
There seems to be a lack of proper synchronization between iGPU and dGPU drivers after they were split.
This affects:
Driver stability
Intel Graphics Software functionality
Multi-GPU workflows (especially encoding + gaming)
Request to Intel Team
I strongly request the Intel team to:
Restore proper coordination/handshake between iGPU and dGPU drivers
Ensure Intel Driver & Support Assistant installs both drivers seamlessly
Fix Intel Graphics Software so it works reliably with both GPUs active
Re-enable stable iGPU-based encoding alongside dGPU workloads (OBS use case)
Why This Matters
This setup is essential for:
Content creators
Streamers
High-performance multitasking
Losing iGPU encoding capability is a significant regression from previous driver versions.
If there are any recommended configurations, BIOS settings, or specific driver versions that resolve this, I would really appreciate guidance.
Thank you
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