intel 14700K high temperature help!

[khayargoli]

Hi guys,

I recently build a pc my specs are:

------------------
System Information
------------------
Serial Number: 07E0622_O11E681151
Product Name: PRO Z790-P WIFI
OS: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22631.4037)
BIOS Version: A.E1
BIOS Release Date: 08/15/2024
CPU: Intel(R) Core(TM) i7-14700K
Memory: 32 GB @
- 16 GB DDR5-4800, Kingston KF560C40-16
- 16 GB DDR5-4800, Kingston KF560C40-16
Graphics: AMD Radeon RX 7800 XT
Graphics: Intel(R) UHD Graphics 770
Drive: SSD, SSD 1TB, 931.51 GB
Network: Intel(R) Wi-Fi 6E AX211 160MHz
Network: Intel(R) Ethernet Controller (3) I225-V
Power Plan: GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)

So I have an AIO pump installed which is SNOWMAN AIO 240 (two 120mm fans)

I have one exhaust DC fan and 3 front intake pmw fans.

My idle CPU running temperature is 48-50 °C where as just doing small zip file extraction makes the temp go 85-90°C and gaming is gone to 99-100°C

I freshly bought this pre-built PC just a week ago and there is no dust or derbis that is blocking any fan / air circulation. 

I also have the latest BIOS UPDATE installed with MICRO code 129 that  recently got on MSI website 3 days ago.

I have attached screenshots for temperature and fan RPMs.

[CoolBook]

Hi @khayargoli 

I would RMA the whole computer since you didn't build it.

Much easier that way.

[khayargoli]

There was a plastic on the on the AIO heat sink, what stupid people are working where I bought the PC from. 

I now see 35 degrees Celsius on idle and gaming 70 degrees. Though running cinebench causes to jump to 99 and must be causing thermal throttling. Any advice to this?

[khayargoli]

I see throttling here, IDK what the problem is and the solution to it.