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intel DSA setup not going through

AlvinC
Beginner
‎04-04-2021 07:02 AM
1,201 Views

Hello

I already downloaded and set up the DSA on my computer during the first week since I bought my pc last year (Sept 2020). I tried to update my DSA today and the installer just posts an error.
I tried to browse online help and even uninstalled the previous DSA. Still the same error occurs.
I even tried to Run the installer as admin but the same error persists. I included a screenshot of the error as well as the log file generated. Please help. Thanks in advance 

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AlHill
Super User
‎04-04-2021 07:29 AM
1,188 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

 

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