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16840 Discussions

intel xtu signature validation failed i9 10900k

guiduz
Novice
15,403 Views

I can't get this utility to work.

It always starts with this error.

I'm running the latest bios software. 

Please advise.

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26 Replies
DeividA_Intel
Employee
3,312 Views

Hello guiduz, 


 

After checking your thread, I would like to know if you need further assistance. 


If so, please let me know. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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guiduz
Novice
3,291 Views

I've given up on your utility as no working solutions have been provided, and I'm not planning to reset the OS just to try to make it work, as all of other programs run smoothly.

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DeividA_Intel
Employee
3,277 Views

Hello guiduz, 



Thanks for your response. I understand if you would not want to proceed with the steps. Before I continue further, can you confirm if you want to close the thread?



Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
3,189 Views

Hello guiduz,  


 

After checking your thread, I would like to know if you need further assistance. 


If so, please let me know. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
3,140 Views

Hello guiduz,  


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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chicken-
Beginner
1,828 Views

I'm having the same issue. My system is a Gigabyte Aorus Z790 Extreme X, Intel i9-14900KS

 

When I first installed XTU, it loaded, I was able to attempt to use it, it crashed a lot. I believe I had a defective CPU. I've swapped out the CPU and now I can't get XTU to work at all. I've uninstalled/reinstalled it 4 times now, the folders mentioned to delete don't exist after uninstalling it. What else can do I do?

 

Telling people to reinstall windows is not a solution. This is a new system build, hardly anything has been done to it. Every other app works fine, this is an Intel problem. Also, the "Submit" option at the end of the SSU utility is a dead link.

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