labtop freezes when all cores active

[mateo3]

My Asus G614 laptop uses a 13650hx CPU. And you have RAM ddr 5 4800. Laptop freezes when using all cpu cores. But when I set core P to 4 and core E to zero, it works correctly without freezing. What is the reason for this problem?

[AlHill]

Update your laptop bios.  If you do not know how, contact asus for support.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[mateo3]

Everything is up to date. Could it be a RAM problem?