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pc intel i7 4070 32 1TB after 6 month playing same game sudendly intel 7 have problems?

amattei
Beginner
614 Views

I been playing  lords of the fallen for more than 6 months on this machine now im getting this error:

Problematic CPU Detected

The game has crashed.

We have detected you have  the following CPU: Intel(R) Core(TM)

 i7 - 14700KF.

This CPU has problems with modern Unreal Engine 5 games which can

result in crashes.

Do you want to open a link with informatio on how to potentialy fix these chashes?

of course i select yes an im taken to a page that recomends to download an app i follow the directions but cant fix it in my intel app there are not what the note says. help!

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JedG_Intel
Moderator
452 Views

Hello amattei,

 

Thank you for posting on Intel Community Forum.

 

It appears that you're getting an error message while playing which states that there's a problem with the CPU. To assist you effectively, please share the information below.

 

1. Did you make any recent changes to the system?

2. Did you perform any troubleshooting steps already?

3. Is the error only appearing when playing Lords of the Fallen?

4. Does the error occur consistently?

 

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

I look forward to your response.

 

Best regards

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
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Hello amattei,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
291 Views

Hello amattei,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Jed G.

Intel Customer Support Technician


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