"A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

[GInne1]

"A connected hardware error has occurred: Reported by component: Processor core. Error Source: Corrected Machine Check. Error Type: Internal Parity error. Processor APIC ID: 2"

I am getting this windows system log message on a PC I have just built with the following spec

Processor:Core i5-4670 S1150 3.4GHz 6MB Cache Haswell Quad Core.

Mobo:AzrockZ97M Anniversary/M/ASRK

Power supply:Corsair CX500M Modular.

Memory:Corsair CMV4GX3M2A1333C9 DDR3 2x2MB

This message has appeared right from the word go and all cores get mentioned at different times.

Initially I used the hard drive from my old PC with Windows 8.1 but I read that a clean install might solve the problem so I Formatted the drive and reinstalled the OS but that has not made any difference.

I have checked core temperatures and they are well below max. I am not experiencing any other problems.

Is this a processor fault or something else, any advice would be appreciated

[Allan_J_Intel1]

Thanks for joining the Processor community.

You may need to run processor diagnostic tool and detect if the processor is defective or not.

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19792&lang=eng IPDT 64bit

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19791&lang=eng IPDT 32 bit

Try updating motherboard BIOS as well: http://www.asrock.com/support/download.asp?Keyword=Z97M&Type=MB&Socket= Download Files form ASRock Inc.

Allan.

[GInne1]

Hi Allan,

I have checked the BIOS, it is up to date. I have run the diagnostic tool several times including burn in mode and the result is always a Pass. Does a Pass mean definitively that the processor is OK ?.

I have also tried looking at windows logs to find other errors that happened at the same time, but that is quite a job and I did not have any success.

I have included the details view of the error log below, there seems to be a lot of information there but it means little to me but perhaps this is out of your remit.

DETAILS VIEW

- <</span>Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event http://schemas.microsoft.com/win/2004/08/events/event">

- <</span>System>

<</span>Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />

<</span>EventID>19</</span>EventID>

<</span>Version>0</</span>Version>

<</span>Level>3</</span>Level>

<</span>Task>0</</span>Task>

<</span>Opcode>0</</span>Opcode>

<</span>Keywords>0x8000000000000000</</span>Keywords>

<</span>TimeCreated SystemTime="2014-11-22T20:32:55.066322600Z" />

<</span>EventRecordID>63181</</span>EventRecordID>

<</span>Correlation ActivityID="{E357EF4D-62AA-4FC9-9831-5EF1FE30413B}" />

<p style="margin-bo...

[Allan_J_Intel1]

The processor diagnostic tool provides accurate information.

Have you tried testing different processor?

If you do not have spare processors. You may need to call Intel support at:

Online warranty:

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx Service Request Email

Chat support:

http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.