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starterpack page doesn't appear

SKupč
Beginner
1,774 Views

I bought i7-4720HQ and i recieved Starterpack key. But when I try go to the page to enter the key it load only a white empty page, so I can't enter the key.

(Sorry for my bad english and also when I posted to the wrong section.)

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Amy_C_Intel
Employee
672 Views

Hello Stanno00,

In order to help you with the Starter pack activation please contact us at: http://www.intel.com/p/en_US/support/contactsupport Contact Support.

You will be ask the following;

  • What is the URL customer is trying to access?
  • Where did they customer purchase the processor/system?
  • If this is a system? We need to know brand/model and OS version?
  • Do you have a scan of the receipt with a valid promotion code?
  • How do I verify that it is valid? (ask for the POP)
  • What software did the promo offer?

Make sure to keep them handy.

Regards,

Amy.

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