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1721 Discussions

issues with opencl installer.

Maximilien_N_
Beginner
1,704 Views

I got some issues installing openCL on my computer, an error occurs and I don't know what is wrong.

I have got Windows7 32bits, with an Intel(R) core(TM) i7-3770T CPU. I downloaded the installer from your web site :

"http://software.intel.com/en-us/vcsource/tools/opencl-sdk"

I got the software correctly downloaded : "intel_sdk_for_ocl_applications_2013_x86_setup.exe"

But when I run it, an error occurs and there is no way to learn anything more about what happened.

So my question is, considering my situation, do you know what am I doing wrong? And is there a solution?

Thanks for your attention.

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12 Replies
Raghupathi_M_Intel
1,704 Views

Can you follow the instructions here and post the log file contents here? Maybe you are missing some dependent component.

Thanks,
Raghu

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Maximilien_N_
Beginner
1,704 Views

Here is the results I get, could explain me what's wrong?
I also uploaded a text file.

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Yuri_K_Intel
Employee
1,704 Views
Maximilien, This is just a help message from Windows Installer. What you need is to run the installer (exe file), specify some folder for the files to be extracted into, clear 'Remove temporarily extracted files' checkbox, press extract, wait for extraction to complete. Run the command: msiexec /i [FULL PATH TO MSI PACKAGE] /lvx* log.txt where [FULL PATH TO MSI PACKAGE] will consist of the folder you specified and '\Intel® SDK for OpenCL Applications 2013\x64\intel_sdk_for_ocl_applications_2013_x86.msi' Thanks, Yuri
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Maximilien_N_
Beginner
1,704 Views

Sorry, I did figure it out after posting it.

here is the errors from the log.txt file

=== Logging stopped: 24/04/2013 15:44:14 ===
MSI (c) (1C:50) [15:44:14:854]: Note: 1: 1708
MSI (c) (1C:50) [15:44:14:854]: Note: 1: 2205 2: 3: Error
MSI (c) (1C:50) [15:44:14:854]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (c) (1C:50) [15:44:14:854]: Note: 1: 2205 2: 3: Error
MSI (c) (1C:50) [15:44:14:854]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (1C:50) [15:44:14:854]: Product: Intel® SDK for OpenCL* Applications 2013 -- Installation failed.

MSI (c) (1C:50) [15:44:14:854]: Windows Installer installed the product. Product Name: Intel® SDK for OpenCL* Applications 2013. Product Version: 3.0.0.64050. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 1603.

MSI (c) (1C:50) [15:44:14:869]: Grabbed execution mutex.
MSI (c) (1C:50) [15:44:14:869]: Cleaning up uninstalled install packages, if any exist
MSI (c) (1C:50) [15:44:14:869]: MainEngineThread is returning 1603
=== Verbose logging stopped: 24/04/2013 15:44:14 ===

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SIMEON_K_Intel
Employee
1,704 Views

Try to install VC++ redistributable runtime included to exe package before msi installation:
Run the installer (exe file), specify some folder for the files to be extracted into,
clear 'Remove temporarily extracted files' checkbox, press extract, wait for extraction to complete.
Install "vcredist_x86\vcredist_x86.exe"
Install "Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi"

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Olivier_L_1
Beginner
1,704 Views

Thanks for your answer.

It doesn't work. I already have Visual Studio 2010 installed on my computer so the vredist only offers to repair some package.
The same error appears in the end. 

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SIMEON_K_Intel
Employee
1,704 Views

Issue happen due to crash of IsCPUSupported check function which use some system runtime files. The possible solution is to perform windows update to get latest windows runtime changes.

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Olivier_L_1
Beginner
1,704 Views

I updated my system but it didn't change anything.

0 Kudos
Yuri_K_Intel
Employee
1,704 Views
Oliver, Could you please try to install msi package using the following command: msiexec /i [FULL PATH TO MSI PACKAGE] /lvx* log.txt and post resulting log file here? Thanks, Yuri
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Olivier_L_1
Beginner
1,704 Views

Hi Yuri,

Sure:

=== Verbose logging started: 29/07/2013 15:32:51 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (A4:B8) [15:32:51:343]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A4:B8) [15:32:51:343]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A4:EC) [15:32:51:343]: Resetting cached policy values
MSI (c) (A4:EC) [15:32:51:343]: Machine policy value 'Debug' is 0
MSI (c) (A4:EC) [15:32:51:343]: ******* RunEngine:
******* Product: D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi
******* Action:
******* CommandLine: **********
MSI (c) (A4:EC) [15:32:51:343]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (A4:EC) [15:32:51:359]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi' against software restriction policy
MSI (c) (A4:EC) [15:32:51:359]: SOFTWARE RESTRICTION POLICY: D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi has a digital signature
MSI (c) (A4:EC) [15:33:15:866]: SOFTWARE RESTRICTION POLICY: D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (A4:EC) [15:33:15:866]: Cloaking enabled.
MSI (c) (A4:EC) [15:33:15:866]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A4:EC) [15:33:15:882]: End dialog not enabled
MSI (c) (A4:EC) [15:33:15:882]: Original package ==> D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi
MSI (c) (A4:EC) [15:33:15:882]: Package we're running from ==> D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi
MSI (c) (A4:EC) [15:33:15:882]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (A4:EC) [15:33:15:882]: APPCOMPAT: looking for appcompat database entry with ProductCode '{ECAD1063-CF2B-45F3-0976-A8B97000FA32}'.
MSI (c) (A4:EC) [15:33:15:882]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:EC) [15:33:15:897]: MSCOREE not loaded loading copy from system32
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'TransformsSecure' is 0
MSI (c) (A4:EC) [15:33:15:897]: User policy value 'TransformsAtSource' is 0
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'DisablePatch' is 0
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (A4:EC) [15:33:15:897]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (A4:EC) [15:33:15:897]: APPCOMPAT: looking for appcompat database entry with ProductCode '{ECAD1063-CF2B-45F3-0976-A8B97000FA32}'.
MSI (c) (A4:EC) [15:33:15:897]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:EC) [15:33:15:897]: Transforms are not secure.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\intel_sdk_for_ocl_applications_2013.64050\log.txt'.
MSI (c) (A4:EC) [15:33:15:897]: Command Line: CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=0 CLIENTPROCESSID=4772
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{A2EFFB50-D317-4606-3124-02B4E2C0FA32}'.
MSI (c) (A4:EC) [15:33:15:897]: Product Code passed to Engine.Initialize: ''
MSI (c) (A4:EC) [15:33:15:897]: Product Code from property table before transforms: '{ECAD1063-CF2B-45F3-0976-A8B97000FA32}'
MSI (c) (A4:EC) [15:33:15:897]: Product Code from property table after transforms: '{ECAD1063-CF2B-45F3-0976-A8B97000FA32}'
MSI (c) (A4:EC) [15:33:15:897]: Product not registered: beginning first-time install
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (A4:EC) [15:33:15:897]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (A4:EC) [15:33:15:897]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (A4:EC) [15:33:15:897]: Adding new sources is allowed.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (A4:EC) [15:33:15:897]: Package name extracted from package path: 'intel_sdk_for_ocl_applications_2013_x86.msi'
MSI (c) (A4:EC) [15:33:15:897]: Package to be registered: 'intel_sdk_for_ocl_applications_2013_x86.msi'
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'DisableMsi' is 0
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (A4:EC) [15:33:15:897]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (A4:EC) [15:33:15:897]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (c) (A4:EC) [15:33:15:897]: Running product '{ECAD1063-CF2B-45F3-0976-A8B97000FA32}' with elevated privileges: Product is assigned.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4772'.
MSI (c) (A4:EC) [15:33:15:897]: TRANSFORMS property is now:
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\Favorites
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\Documents
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Local
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\Pictures
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Users\olivier\Desktop
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (A4:EC) [15:33:15:897]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (A4:EC) [15:33:15:897]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'olivier'.
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'olivier'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi'.
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\'.
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\'.
MSI (c) (A4:B8) [15:33:15:897]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 29/07/2013 15:33:15 ===
MSI (c) (A4:EC) [15:33:15:897]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (A4:EC) [15:33:15:897]: Machine policy value 'DisableRollback' is 0
MSI (c) (A4:EC) [15:33:15:897]: User policy value 'DisableRollback' is 0
MSI (c) (A4:EC) [15:33:15:897]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (A4:EC) [15:33:15:913]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (A4:EC) [15:33:15:913]: Doing action: INSTALL
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: INSTALL.
Action start 15:33:15: INSTALL.
MSI (c) (A4:EC) [15:33:15:913]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (A4:EC) [15:33:15:913]: Running UISequence
MSI (c) (A4:EC) [15:33:15:913]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (A4:EC) [15:33:15:913]: Doing action: PrepareDlg
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: PrepareDlg.
Action start 15:33:15: PrepareDlg.
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'PrepareDlg'
MSI (c) (A4:B8) [15:33:15:913]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:B8) [15:33:15:913]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
MSI (c) (A4:B8) [15:33:15:913]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:B8) [15:33:15:913]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2898
Info 2898.For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
Action 15:33:15: PrepareDlg. Dialog created
Action ended 15:33:15: PrepareDlg. Return value 1.
MSI (c) (A4:EC) [15:33:15:913]: Doing action: AppSearch
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: AppSearch. Searching for installed applications
Action start 15:33:15: AppSearch.
AppSearch: Property: VS10X86, Signature: VS10X86_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: PROPERTY CHANGE: Adding VS10X86 property. Its value is 'C:\Program Files\Microsoft Visual Studio 10.0\'.
AppSearch: Property: VS9X86, Signature: VS9X86_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\9.0\Setup\VS 3: 2
AppSearch: Property: VS11X86, Signature: VS11X86_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\11.0\Setup\VS 3: 2
AppSearch: Property: VC_REDIST_X86_INSTALLED, Signature: VC_REDIST_X86_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: PROPERTY CHANGE: Adding VC_REDIST_X86_INSTALLED property. Its value is 'Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219'.
AppSearch: Property: JRE32_CUR, Signature: JRE32_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: PROPERTY CHANGE: Adding JRE32_CUR property. Its value is '1.7'.
AppSearch: Property: CPU_BUNDLE_VER_CUR, Signature: CPU_BUNDLE_VER_SEARCH
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:913]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Intel\OpenCL 3: 2
AppSearch: Property: CPU_BUNDLE_PATH, Signature: CPU_BUNDLE_PATH_SEARCH
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Intel\OpenCL 3: 2
AppSearch: Property: CPU_BUNDLE_CHECK, Signature: CPU_BUNDLE_UNINST_DIR_SEARCH
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 1324 2: \uninstall 3: 1
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 1324 2: \uninstall 3: 1
AppSearch: Property: INTEL_ICD86, Signature: INTEL_ICD86_SEARCH
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2262 2: Signature 3: -2147287038
AppSearch: Property: INTEL_ICD64, Signature: INTEL_ICD64_SEARCH
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (A4:EC) [15:33:15:929]: PROPERTY CHANGE: Adding INTEL_ICD64 property. Its value is '#0'.
Action ended 15:33:15: AppSearch. Return value 1.
MSI (c) (A4:EC) [15:33:15:929]: Doing action: LaunchConditions
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: LaunchConditions. Evaluating launch conditions
Action start 15:33:15: LaunchConditions.
Action ended 15:33:15: LaunchConditions. Return value 1.
MSI (c) (A4:EC) [15:33:15:929]: Doing action: IsCPUSupported
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: IsCPUSupported.
Action start 15:33:15: IsCPUSupported.
MSI (c) (A4:EC) [15:33:15:929]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'IsCPUSupported'
MSI (c) (A4:EC) [15:33:15:929]: Creating MSIHANDLE (1) of type 790542 for thread 7916
MSI (c) (A4:98) [15:33:15:929]: Invoking remote custom action. DLL: C:\Users\OL~1\AppData\Local\Temp\MSIA00D.tmp, Entrypoint: OpenCLIsCPUSupported
MSI (c) (A4:CC) [15:33:15:929]: Cloaking enabled.
MSI (c) (A4:CC) [15:33:15:929]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A4:CC) [15:33:15:929]: Connected to service for CA interface.
MSI (c) (A4!10) [15:33:15:975]: Creating MSIHANDLE (2) of type 790541 for thread 7696
MSI (c) (A4!10) [15:33:15:975]: Creating MSIHANDLE (3) of type 790531 for thread 7696
IsCPUSupported: Starting Custom Action IsCPUSupported...
MSI (c) (A4!10) [15:33:15:975]: Closing MSIHANDLE (3) of type 790531 for thread 7696
MSI (c) (A4:98) [15:33:15:975]: Leaked MSIHANDLE (2) of type 790541 for thread 7696
MSI (c) (A4:98) [15:33:15:975]: Note: 1: 2769 2: IsCPUSupported 3: 1
MSI (c) (A4:98) [15:33:15:975]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:98) [15:33:15:975]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 2769
DEBUG: Error 2769: Custom Action IsCPUSupported did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: IsCPUSupported, 1,
CustomAction IsCPUSupported returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (c) (A4:98) [15:33:15:975]: Closing MSIHANDLE (1) of type 790542 for thread 7916
Action ended 15:33:15: IsCPUSupported. Return value 3.
MSI (c) (A4:EC) [15:33:15:975]: Doing action: FatalError
MSI (c) (A4:EC) [15:33:15:975]: Note: 1: 2205 2: 3: ActionText
Action 15:33:15: FatalError.
Action start 15:33:15: FatalError.
MSI (c) (A4:EC) [15:33:15:975]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'FatalError'
Action 15:33:15: FatalError. Dialog created
MSI (c) (A4:00) [15:33:15:975]: Note: 1: 2731 2: 0
Action ended 15:33:18: FatalError. Return value 2.
Action ended 15:33:18: INSTALL. Return value 3.
MSI (c) (A4:EC) [15:33:18:081]: Destroying RemoteAPI object.
MSI (c) (A4:CC) [15:33:18:081]: Custom Action Manager thread ending.
Property(C): Manufacturer = Intel Corporation
Property(C): ProductCode = {ECAD1063-CF2B-45F3-0976-A8B97000FA32}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Intel® SDK for OpenCL* Applications 2013
Property(C): ProductVersion = 3.0.0.64050
Property(C): UpgradeCode = {A85DC1A0-2EA4-4CF6-AF57-340D93623FC7}
Property(C): ALLUSERS = 1
Property(C): REINSTALLMODE = dcmus
Property(C): JRE32_REQ = 1.6
Property(C): CPU_BUNDLE_VER_INCL = 1.5.24
Property(C): DiskPrompt = [ProductName] Installation
Property(C): ARPPRODUCTICON = Application.ico
Property(C): ARPNOREPAIR = 1
Property(C): CPU_BUNDLE_NAME = Intel® SDK for OpenCL* - CPU only runtime package
Property(C): LOGVERBOSE = 1
Property(C): MSIRESTARTMANAGERCONTROL = Disable
Property(C): UPGRADE_MESSAGE_TXT_1 = previous
Property(C): IS_USEDFILES = 0
Property(C): STARTMENUICONSINSTAL = 1
Property(C): INSTALL_OPENCL_SDK = 1
Property(C): INSTALLATION_TYPE = all
Property(C): MY_INST_END_TYPE = Installation
Property(C): MY_INST_END_STATUS = installed
Property(C): CUR_VERSION = 3.0.0.64050
Property(C): WIXUI_INSTALLDIR = INSTALLDIR
Property(C): DefaultUIFont = WixUI_Font_Normal
Property(C): WixUI_Mode = InstallDir
Property(C): MyVSAddinsDlg_Next = MySetupTypeDlg
Property(C): MySetupTypeDlg_Back = MyVSAddinsDlg
Property(C): WixUI_WelcomeDlg_Next = LicenseAgreementDlg
Property(C): WixUI_LicenseAgreementDlg_Back = MyWelcomeDlg2
Property(C): WixUI_LicenseAgreementDlg_Next = MySelectComponentsDialog
Property(C): MySelectComponentsDialog_Next = MyVSAddinsDlg
Property(C): MySelectComponentsDialog_Back = LicenseAgreementDlg
Property(C): WixUI_InstallDirDlg_Next = VerifyReadyDlgMy
Property(C): WixUI_InstallDirDlg_Back = MySetupTypeDlg
Property(C): WixUI_InstallDirDlg_Browse = BrowseDlg
Property(C): WixUI_VerifyReadyDlg_BackChange = MyInstallDirDlg
Property(C): WixUI_VerifyReadyDlg_BackRepair = MaintenanceTypeDlgMy
Property(C): WixUI_VerifyReadyDlg_BackRemove = MaintenanceTypeDlgMy
Property(C): WixUI_VerifyReadyDlg_BackInstallDir = MyInstallDirDlg
Property(C): WixUI_MaintenanceWelcomeDlg_Next = MaintenanceTypeDlgMy
Property(C): ARPNOMODIFY = 1
Property(C): WixUI_MaintenanceTypeDlg_Change = MySelectComponentsDialog
Property(C): WixUI_MaintenanceTypeDlg_Repair = VerifyReadyDlgMy
Property(C): WixUI_MaintenanceTypeDlg_Remove = VerifyReadyDlgMy
Property(C): WixUI_MaintenanceTypeDlg_Back = MyMaintenanceWelcomeDlg2
Property(C): ErrorDialog = ErrorDlg
Property(C): SecureCustomProperties = NEWPRODUCTFOUND;UPGRADEFOUND
Property(C): VS10X86 = C:\Program Files\Microsoft Visual Studio 10.0\
Property(C): SystemFolder = C:\Windows\system32\
Property(C): VC_REDIST_X86_INSTALLED = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Property(C): JRE32_CUR = 1.7
Property(C): INTEL_ICD64 = #0
Property(C): ProgramFilesFolder = C:\Program Files\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): SourceDir = D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\
Property(C): Privileged = 1
Property(C): MsiLogFileLocation = D:\intel_sdk_for_ocl_applications_2013.64050\log.txt
Property(C): PackageCode = {A2EFFB50-D317-4606-3124-02B4E2C0FA32}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\Windows\system32
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4772
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT = 601
Property(C): WindowsBuild = 7601
Property(C): ServicePackLevel = 1
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System16Folder = C:\Windows\system\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\OL~1\AppData\Local\Temp\
Property(C): CommonFilesFolder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\olivier\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\olivier\Favorites\
Property(C): NetHoodFolder = C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\olivier\Documents\
Property(C): PrintHoodFolder = C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\olivier\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\olivier\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\olivier\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\olivier\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 3266
Property(C): VirtualMemory = 5315
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = olivier
Property(C): UserSID = S-1-5-21-3625061607-395557401-3059619767-1012
Property(C): UserLanguageID = 1036
Property(C): ComputerName = I0012998
Property(C): SystemLanguageID = 1036
Property(C): ScreenX = 1280
Property(C): ScreenY = 1024
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 15:33:18
Property(C): Date = 29/07/2013
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): USERNAME = olivier
Property(C): COMPANYNAME = olivier
Property(C): DATABASE = D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi
Property(C): OriginalDatabase = D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\intel_sdk_for_ocl_applications_2013_x86.msi
Property(C): SOURCEDIR = D:\intel_sdk_for_ocl_applications_2013.64050\Intel® SDK for OpenCL Applications 2013\x86\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 29/07/2013 15:33:18 ===
MSI (c) (A4:EC) [15:33:18:097]: Note: 1: 1708
MSI (c) (A4:EC) [15:33:18:097]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:EC) [15:33:18:097]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (c) (A4:EC) [15:33:18:097]: Note: 1: 2205 2: 3: Error
MSI (c) (A4:EC) [15:33:18:097]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (A4:EC) [15:33:18:097]: Product: Intel® SDK for OpenCL* Applications 2013 -- Installation failed.

MSI (c) (A4:EC) [15:33:18:097]: Windows Installer installed the product. Product Name: Intel® SDK for OpenCL* Applications 2013. Product Version: 3.0.0.64050. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 1603.

MSI (c) (A4:EC) [15:33:18:097]: Grabbed execution mutex.
MSI (c) (A4:EC) [15:33:18:097]: Cleaning up uninstalled install packages, if any exist
MSI (c) (A4:EC) [15:33:18:097]: MainEngineThread is returning 1603
=== Verbose logging stopped: 29/07/2013 15:33:18 ===

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bsroka
Beginner
1,704 Views

I have the same problem. I have updated windows. I have installed Visual Studio C++ 2010 Express. I have installed the Microsoft Windows SDK for Windows 7 and .NET Framework 4 (Windows SDK 7.1). I then updated the Visual Studio 2010 SP1 after installing the Windows SDK. Finally I installed KB2519277 to restore the 64-bit compilers and libraries. When I execute the intel_sdk_for_ocl_applications_2013_x64_setup, it install the run-time only but fails with the SDK. All help appreciated!!!

Following the instructions above I get:

[...]

Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = C:\
Property(C): CostingComplete = 1
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): INSTALLLEVEL = 1
=== Logging stopped: 8/1/2013 12:07:51 ===
MSI (c) (DC:7C) [12:07:51:873]: Note: 1: 1708
MSI (c) (DC:7C) [12:07:51:873]: Note: 1: 2205 2: 3: Error
MSI (c) (DC:7C) [12:07:51:873]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (c) (DC:7C) [12:07:51:873]: Note: 1: 2205 2: 3: Error
MSI (c) (DC:7C) [12:07:51:873]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (DC:7C) [12:07:51:873]: Product: Intel® SDK for OpenCL* Applications 2013 -- Installation failed.

MSI (c) (DC:7C) [12:07:51:873]: Windows Installer installed the product. Product Name: Intel® SDK for OpenCL* Applications 2013. Product Version: 3.0.0.64050. Product Language: 1033. Manufacturer: Intel Corporation. Installation success or error status: 1603.

MSI (c) (DC:7C) [12:07:51:874]: Grabbed execution mutex.
MSI (c) (DC:7C) [12:07:51:874]: Cleaning up uninstalled install packages, if any exist
MSI (c) (DC:7C) [12:07:51:875]: MainEngineThread is returning 1603
=== Verbose logging stopped: 8/1/2013 12:07:51 ===

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Daniel_M_1
Beginner
1,704 Views

I know that it's been a long time but is there any solution, yet? I am encountering the same problem!

Thanks,

Daniel

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