13900K crash programs and games

[Humppis]

I have 13900K with AIO cooler but still it hits normally 90-100c when gaming or testing cinabenc etc...

Some games crash before menus (cyperpunk 2077, RDR2) and some games crash after 5-30minutes. Temps normally jump in seconds to over 95c when testing cinabenc and new games

I have tried undervoltagin, temps drops little but still crashing games / softwares

I have newest drivers and new windows 10 installed and games fresh installed but no help

I have new installed AIO thermal paste, no help. 

What I can do with this processor?

[Mike_Intel]

Hello Humppis,

Thank you for posting in Intel community Forum.

For us to further check this, please help provide the following details:

1. When did you purchase the unit?

2. Is it working fine before?

3. Did you change any settings before the issue started?

4. Have you tried a different processor on your system or tried to install this processor on a different system? If yes, please provide the brand and model of the units used for testing.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Humppis,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Humppis,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician