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MDydl
Beginner
517 Views

9600k - frametimes/stutters issue

Hi there. I just got a new setup - 9600k, 2x8gb ram ddr4, gigabyte rtx 2070. This PC was build strictly for CS:GO.

 

I'm getting microstutters, especially right after I enter the server or when player joins the game/spawn close to me. I tried every fix found on Google, doesn't work.

 

As CS GO is CPU heavy game, can these stutters be CPU-related? I checked other pieces of hardware - I think they're all OK.

 

Thanks for help.

Adam

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7 Replies
Leonardo_C_Intel
Moderator
146 Views

Hello MDydl Thank you for posting in the Intel Community. • Do you have the same behavior if you test a different game? • What game setting are you currently using? Please provide me with pictures. • Pleas run the Intel® Processor Diagnostic Tool (https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool) and provide me with the TXT result file. • Please provide me with a video of the issue that you are having. • Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility • Steps to save the report: 1- Run the utility. 2- Click on “Scan” to get the scanned system. 3- Once the scan is complete click on “next”. 4- Use the “save” option, save the report to your desktop. 5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box. • By the way can you test CS:GO with the setting recommended on GamePlay.intel.com (https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/134896/642078) Please provide me with results of the testing. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
MDydl
Beginner
146 Views

Sir, thank for Your reply and time. Files are attached, everything seems ok.

 

I tried playing Battlefield V on ultra, dx12 - game was smooth, although frametime spikes were still there. I think it's 9600k issue, not sure if it's the main problem.

 

My CS:GO settings are set for testing purposes, so it's 1920x1080 and everything maxed out (Multicore rendering on, shadows high, models high, effects high, shaders very high, 8xmsaa antialiasing, fxaa AA on, anisotrophic filtering X16, motion blur disabled). This PC is overkill for this game so should be able to handle this game on ultra details - and run smooth. That's why I'm unhappy.

 

On lower details the stutters and frametime spikes are still there - just game is a little bit smoother and spikes are less visible.

 

I tried GamePlay suggested settings. Got few occasional stutters during 2-3 min game, as you notice.

 

frametime_low.png

 

I tested all my components - doesn't seem like something's wrong. I can't test CPU - just don't have another processor to try.

 

Moves of issue similiar to mine

 

https://www.youtube.com/watch?v=vswm8S7mya0

https://www.youtube.com/watch?v=gAJJc2JKGtE

 

Thanks for any suggestions.

 

 

MDydl
Beginner
146 Views

Second file - couldnt attach two.

 

MDydl
Beginner
146 Views

Issue persists with and without overclocking, also on default bios settings.

Leonardo_C_Intel
Moderator
146 Views

Hello FWang23 Thank you for the information. After analyzing the information that you have provided about the issue, I have seen: • Processor is working properly (test passed). • There are some RAM spikes. • Internet bandwidth could be an issue need to be checked. • NVIDIA® Geforce RTX 2070 is processing video graphics. • Processor is running overclocked. At this point what I can tell is that the processor is not the problem. My suggestion is check with ASRock* and NVIDIA® to see if: • Firmware updates are required. • If there is any driver update available. • Check with the online game provider the internet bandwidth requirements. Regarding the overclocking please bear in mind that altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components, and may reduce system stability and performance. Product warranties may not apply if the processor is operated beyond its specifications. Please refer to the following link: https://www.intel.com/content/www/us/en/gaming/overclocking-intel-processors.html https://www.intel.com/content/www/us/en/support/articles/000005886/services.html Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
146 Views

Hello FWang23 Have you followed the advice that I have provided? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
146 Views

Hello FWang23 I haven’t heard back from you; please contact us if you have any additional questions. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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