Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
953 Views

Automatic Repair loop - Spectre/Meltdown update

Machines: Dell Optiplex 790, Win 10 Version 1709 10.0.16299.192, Intel i5

This week I've had several machines go into an automatic repair loop. The error is "inaccessible boot device". There seem to be a million posts/websites that point to (a) bootrec.exe /rebuildbcd, (b) bootrec.exe /fixmbr, (c) bootrec.exe /fixboot but that does not work for me. An article about a Windows Update from October causing this same issue got me to use dism to look at the packages. I used /remove-package to get rid of the most recent and then the machine booted to windows!! I did a happy dance. My couple days of sullen grunting were gone. I was downright giddy.

When I rebooted the loop came back. And then there are no packages to remove and I can't get back to windows. If only I could stop it after I got in that time. I'm wiping the computers I have but there are still reports coming in and computers I haven't retrieved.

1) I need to figure out how to fix this

2) I need to figure out exactly what is going on to prevent it from happening again. Though I highly suspect it's the Spectre/Meltdown fix even though only reports of AMD processors having this problem and mine are Intel.

I've been researching and testing for days with no luck other than my false ray of sunshine yesterday.

Any and all help would be appreciated. Thanks!

0 Kudos
1 Reply
idata
Community Manager
72 Views

Hello, muncherw.

 

 

Thank you very much for sharing your issue with the Intel® Communities Team. I understand you are facing some issues with you DELL™ laptop. Allow me to help you regarding this problem you are facing.

 

 

Just for your information, we are still working hard to provide a solution for the Spectre and Meltdown issue. Intel® and other companies have begun providing software and firmware updates to mitigate these exploits. You can also check with your operating system vendors if there is any update available.

 

 

Please find more information about this issue below:

 

Furthermore, DELL™ has an article where more information about this issue, please find the link below:

 

http://www.dell.com/support/contents/us/en/04/article/product-support/self-support-knowledgebase/sof... http://www.dell.com/support/contents/us/en/04/article/product-support/self-support-knowledgebase/sof...

 

 

On regards your Automatic Repair Loop issue, I will highly recommend you to contact http://www.dell.com/support/home/us/en/4 DELL™ Support to verify if they are having a solution for this matter.

 

 

Antony S.

 

Reply