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Beginner
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Brand string test fail

today i run a diagnostic routine on my processor and the processor diagnostig tool give me a brand string fail, heres the details

system Information

------------------

Processor Name: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz

Processor Information: Intel64 Family 6 Model 23 Stepping 10

Number of Physical Cores: 2

Number of Logical Cores: 2

Installed System Memory: 4 GB

Operating System: Microsoft Windows 10 Pro 64 bits

Graphics Information: NVIDIA GeForce GT 610

System Product: TO BE FILLED BY O.E.M.

System BIOS: 5HKT39AUS

System Serial Number: MJ52046

--------------------------------------------------------------------

--- IPDT64 - End Time: 8/9/2016 6:29:50 p. m.

--- IPDT64 - Result: Fail

--------------------------------------------------------------------

--- IPDT64 - Revision: 3.0.0.25.W.MP

--- IPDT64 - Start Time: 8/9/2016 6:39:34 p. m.

--------------------------------------------------------------------

Processor 1

--------------------------------------------------------------------

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Thu Sep 08 18:39:39 2016

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Thu Sep 08 18:39:41 2016

Total Time: seconds: 2

--------------------------------------------------------------------

Temperature Test

Module Version: 1.0.12.64b.W

Start Time: Thu Sep 08 18:39:42 2016

Test Result - PASS

Expected: Greater than 1 degrees below max

Received: 57 degrees below max

End Time: Thu Sep 08 18:40:19 2016

Total Time: seconds: 37

--------------------------------------------------------------------

CPU Brand String Test

Module Version: 1.0.12.64b.W

Start Time: Thu Sep 08 18:40:19 2016

Test Result - FAIL

Expected String Parts: As Defined in BrandString_LocalConfig.xml

Detected: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz

Brand String Test Failed!!!

End Time: Thu Sep 08 18:40:19 2016

Total Time: seconds: 0

--------------------------------------------------------------------

--- IPDT64 - Temperature Monitor Results

Temperature Monitor will begin when CPULoad Test starts

Temperature Monitor Stopped

--------------------------------------------------------------------

System Information

------------------

Processor Name: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz

Processor Information: Intel64 Family 6 Model 23 Stepping 10

Number of Physical Cores: 2

Number of Logical Cores: 2

Installed System Memory: 4 GB

Operating System: Microsoft Windows 10 Pro 64 bits

Graphics Information: NVIDIA GeForce GT 610

System Product: TO BE FILLED BY O.E.M.

System BIOS: 5HKT39AUS

System Serial Number: MJ52046

--------------------------------------------------------------------

--- IPDT64 - End Time: 8/9/2016 6:40:20 p. m.

--- IPDT64 - Result: Fail

--------------------------------------------------------------------

please i need help!

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Community Manager
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Hi blazeac,

 

 

Your system is older now; the drivers and BIOS for your board are not prepared for Windows 10. I believe our Intel® Processor Diagnostic Tool is not recognizing properly the processor specifications.

 

 

I suggest you the following workaround:

 

 

CPU brand string test library determines which Intel® CPU is being tested using one of two modes, presence test mode or verification mode. The mode being used is determined by the SkipConfig parameter in the IPDTconfig.xml configuration file found in the IPDT folder.

 

 

More details on page 20 of The Intel® Processor Diagnostic Tool Windows® - User Guide

 

http://www.intel.com/content/dam/support/us/en/documents/processors/sb/theintelprocessordiagnosticto... http://www.intel.com/content/dam/support/us/en/documents/processors/sb/theintelprocessordiagnosticto...

 

 

Verify if you are running the processor at 2.6 GHz and memories at DDR3 800/1066/1333, DDR2 667/800 in the BIOS.

 

 

Let me know how it goes.

 

 

Regards,

 

Mike C
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