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Cpu Peaks 100% usage i5-1335U

luis200hr
Beginner
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When I start my laptop I see that the windows task manager performance graph is at 100% and start to drop to normal, but then it starts to reach 100% again. I have checked Arc Control in the CPU performance section but I never see it reach 100% cpu usage. The consumption information differs a lot between what arc control and task manager give me. These consumption peaks at 100% cause me fps drop, a slight freeze in programs.
when I bought it I didn't have any of these problems but after 2 months of use I started to notice them.
What can I do to solve it?

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Captura de pantalla 2024-05-12 174950.png

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Laptop: HP 15-fd0000

CPU: Intel core i5 1335U
Graphic: Intel Iris Xe Graphics
RAM: 32 GB DRR4  3200Mhz

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Mike_Intel
Moderator
509 Views

Hello luis200hr,


Thank you for posting in Intel community Forum.


Before we proceed, let me gather more details about the issue:


  1. Is there a particular application that causes this or the system is in idle?
  2. Did you change any settings or added a program before you start having this issue?
  3. Did you overclock your processor?
  4. Did you check the task manager if there is an app that causing the processor to this this?


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
434 Views

Hello luis200hr,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
365 Views

Hello luis200hr,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day.

 

Best regards,

Michael L.

Intel Customer Support Technician


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