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Graphics

Gregg1
Beginner
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hi, I have an i5 1135g7 processor and an iris exe graphics card, it is normal that on youtube scrolling the mouse there is an incredible lag of the video. I tried to fix it by removing hardware acceleration or typing in the search bar chrome: // flags select default put opengl and this is solved. I want to clarify that the processor has a base frequency of 2.40 ghz maximum 4.20 ghz

 

the problem occurs when I bought the pc, the video driver is 30.0.101.1191

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Steven_Intel
Moderator
615 Views

Hello Gregg1,


Thank you for posting on the Intel® communities.


In order to better assist you, please provide the following information:



Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
603 Views

Were you able to check the previous post?


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.



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Steven_Intel
Moderator
583 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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