Processors
Intel® Processors, Tools, and Utilities
15729 Discussions

Hi I'm wondering how to testify my 13900k's stability and who to contact for RMA if needed

HanshuLin
Beginner
1,799 Views

Hi,

I have switched to 13900K with DDR5 Ram and PCIe5.0 MOBO(Asus z790 Hero)

I bought the CPU at the first release (preordered arount last October/November). Starting from this year I can see tons of failures and crashed when play Large games.

I didn't change anything in BIOS config. But right now I have to increase the "CPU load line calibration" to be level 8 to keep it much more stable. It's sort of stable right now. However I can still see some crashes happening.

After investigations and tons of tests, I'm now assuming that my CPU might be bad in IMC. Just wondering how should I testify that?

0 Kudos
3 Replies
AlHill
Super User
1,785 Views

Have you updated your motherboard bios?

 

Run the IPDT:

https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
HanshuLin
Beginner
1,779 Views

I didn't see IPDT is supporting 13900k based on the valid processor list. Is that still OK to run?

0 Kudos
AlHill
Super User
1,778 Views

Hmmm....   It has not been updated in a year.  I wonder what they are waiting for.

 

Well, it will either run or it won't.  I would give it a try just for the heck it.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Reply