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anke
Beginner
67 Views

How can we check the factory warranty time of Xeon 8-core processor?

Hello, we have bought an Intel Xeon 8-core processor from an Intel distributor. Our PCB manufacturer suspects that this product is not brand new. How can we check the factory warranty time of Xeon 8-core processor?

Model No. : D-1649N Batch No. : J951K383

Thanks in advance

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DeividA_Intel
Moderator
42 Views

Hello anke, 

  


Thank you for posting on the Intel® communities.   



Thanks for the information provided, however, it is missing the serial number and I was unable to check the processor's details. If you would like to check the warranty information you can use the following links:


1. Warranty Information: https://supporttickets.intel.com/warrantyinfo?lang=en-US

2. How to Identify My Intel® Xeon® Processor Markings for Warranty Requests: https://www.intel.com/content/www/us/en/support/articles/000005965/processors/intel-xeon-processors....



Also, you can get in contact with us for more information:


- US Canada: https://www.intel.com/content/www/us/en/support/contact-support.html#@11

- Europe, Middle East, and Africa: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html

- Asia-Pacific: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html

- Latin America: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html





Regards,  


Deivid A. 

Intel Customer Support Technician 


DeividA_Intel
Moderator
29 Views

Hello anke,  


  


Were you able to check the previous post and check the information needed? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
21 Views

Hello anke,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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