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I cant install Intel Extreme Tuning because it said theres a problem with windows installer package

aho001
Beginner
430 Views

the windows installer services is running and windows scanned there is no corrupted windows files.

error:

[31AC:13BC][2019-09-23T17:39:51]i323: Registering package dependency provider: {EC7279C8-6C18-4389-8C21-37884A58C114}, version: 6.5.1.321, package: Intel_XtuInstaller.msi

[31AC:13BC][2019-09-23T17:39:51]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{EC7279C8-6C18-4389-8C21-37884A58C114}v6.5.1.321\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

[31AC:13BC][2019-09-23T17:40:50]e000: Error 0x80070643: Failed to install MSI package.

[31AC:13BC][2019-09-23T17:40:50]e000: Error 0x80070643: Failed to execute MSI package.

[2A54:08EC][2019-09-23T17:40:50]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[2A54:08EC][2019-09-23T17:40:50]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None

 

0 Kudos
3 Replies
AlHill
Super User
172 Views

What version of Windows 10 are you using? 1903?

What is your processor model number?

 

Doc

 

Esteban_C_Intel
Employee
172 Views

Hello aho001,

 

I would like to know if you need further assistance? If so, could you please run the Intel® System Support Utility for Windows* and share the results with me? You will find the tool at the following link.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
Employee
172 Views

Hello aho001,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Reply