I have a Intel Core i7 Q 720 1.60GHz but the CPU Frequency Test Failed!!!

[dyoun5]

Ran a Intel processor test. Any know how the CPU failed?

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--- Testing Processor 1 ---

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--- IPDT64 - rev 2.10.0.0.MP ---

--- Start Time: 10/30/2014 12:26:41---

--- Skipping Config ---

--- Reading CPU Manufacturer ---

Expected --> GenuineIntel

Detected --> GenuineIntel

Found --- Genuine Intel Processor ---

--- Temperature Test ---

Temperature Test Passed!!!

Temperature = 53 degrees C below maximum.

--- Reading Brand String ---

Detected Brand String:

Intel Core i7 Q 720 1.60GHz

Brand String Test Passed!!!

--- Reading CPU Frequency ---

Expected CPU Frequency is --> 1.60

Detected CPU Frequency is --> 0.933568

CPU Frequency Test Failed!!!

--- Test End Time: 10/30/2014 12:26:54---

System Information

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Processor Name: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz

Processor Information: Intel64 Family 6 Model 30 Stepping 5

Number of Physical Cores: 4

Number of Logical Cores: 8

Installed System Memory: 8 GB

Operating System: Microsoft Windows 7 Home Premium 64-bit

Graphics Information: NVIDIA GeForce G105M

System Product: 3659

System BIOS: F.1C

[Allan_J_Intel1]

Thanks for joining the Processor community.

Please check the link below for troubleshooting assistance:

http://www.intel.com/support/troubleshoot.htm Troubleshooting

If the problem remains, my recommendation is to contact Intel Customer Support for warranty replacement of your processor.

You can use our Web Ticketing system to do that.

Online warranty:https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx Service Request Email

Chat support: http://www.intel.com/p/en_US/support/contactsupport Contact Support

Allan.