Intel 7th generation support - H110

[chechugarriga]

Good morning, afternoon for everyone.

We are trying to upgrade our HP desktop,  280 g2 sff, with a 7th generation CPU, we are rightnow having the less powerfull i3 6100 cpu.

The motherboard has build number 82C9, and is supposed to carry the 7th gen from intel, but we are not succeeding.

HP on year 2017 updated the model with a motherboard number 8425, keeping on using the H110 chipset family from intel.

Is it possible that because of changes between motherboard 82C9 and 8425, on the hp 280 g2 sff series, the 7th generation support is only possible with the updated version of motherboard?.

Many thanks for your considerations.

[AlHill]

You will need to discuss this with HP.  Also, you need to ask HP what processors their bios supports.  Then, you can select from those.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[chechugarriga]

Morning, thanks for your answer,

We already discussed with HP, on USA forums, and they are not having this answer, they have refered us to Intel's support.

Bios is not the problem, as with the F39 release of AMI, there are no limitations on this part. All the releases of the Motherboard share the very same BIOS. Other computers with the newer revision are sending userbench and geekbench results with 7th gen processors.

Other Dell platforms as the 3040, 7040 steps are bios limited, and you will need 3050 and 7050 to have 7th generation support, even having the H110 chipset on them.

Thanks for your considerations.

[AlHill · Accepted solution]

No one here has any information on HP boards and builds/engineering changes.  That you were referred here is a mistake.

It is HP's boards, and they have the answers.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]