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Beginner
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Intel Celeron N3450 throws an error while booting the system

Dear Sirs,

i purchased a barbone-PC from ZOTAC and successfully installed Fedora-Linux on it.

During runtime the system is sending following message, that may indicate a hardware

error. Does somebody has an explanation, what's going on:

Jul 03 22:19:11 kiki systemd[1]: Started D-Bus System Message Bus.

Jul 03 22:19:11 kiki mcelog[718]: mcelog: Family 6 Model 5c CPU: only decoding architectural errors

Jul 03 22:19:11 kiki mcelog[718]: mcelog: Family 6 Model 5c CPU: only decoding architectural errors

Jul 03 22:19:11 kiki mcelog[718]: Hardware event. This is not a software error.

Jul 03 22:19:11 kiki mcelog[718]: MCE 0

Jul 03 22:19:11 kiki mcelog[718]: CPU 0 BANK 4

Jul 03 22:19:11 kiki mcelog[718]: ADDR fef13580

Jul 03 22:19:11 kiki mcelog[718]: TIME 1499113121 Mon Jul 3 22:18:41 2017

Jul 03 22:19:11 kiki mcelog[718]: MCG status:

Jul 03 22:19:11 kiki mcelog[718]: MCi status:

Jul 03 22:19:11 kiki mcelog[718]: Uncorrected error

Jul 03 22:19:11 kiki mcelog[718]: MCi_ADDR register valid

Jul 03 22:19:11 kiki mcelog[718]: Processor context corrupt

Jul 03 22:19:11 kiki mcelog[718]: MCA: Internal unclassified error: 408

Jul 03 22:19:11 kiki mcelog[718]: STATUS a600000000020408 MCGSTATUS 0

Jul 03 22:19:11 kiki mcelog[718]: MCGCAP c07 APICID 0 SOCKETID 0

Jul 03 22:19:11 kiki mcelog[718]: CPUID Vendor Intel Family 6 Model 92

Jul 03 22:19:11 kiki rngd[722]: /dev/hwrng: No such device

Jul 03 22:19:11 kiki rngd[722]: /dev/tpm0: No such file or directory

Jul 03 22:19:11 kiki ModemManager[725]: ModemManager (version 1.6.4-1.fc25) starting in system bus...

Jul 03 22:19:11 kiki smartd[723]: smartd 6.5 2016-05-07 r4318 [x86_64-linux-4.8.6-300.fc25.x86_64] (local build)

Jul 03 22:19:11 kiki smartd[723]: Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Jul 03 22:19:11 kiki smartd[723]: Opened configuration file /etc/smartmontools/smartd.conf

Thank you

Christian

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7 Replies
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Community Manager
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Hello GroovyMan,

 

 

Thank you for contacting the Intel community.

 

 

It will be good idea to contact Zotac to find out compatibility problems or a BIOS update that can help you solve the problem.

 

 

Honestly, I have not seen similar issues like this especially because you are using Fedora and that will be out of our scope, have you tried posting your inquiry at the Fedora community, you can try here:

 

https://getfedora.org/ https://getfedora.org/

 

 

 

I'm sorry that I wasn't a big help for you right now and if some user who had solved this issue before can share their experience with us and how to solve it that will be very much appreciated.

 

 

 

Best regards,

 

 

Ivan U.

 

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Beginner
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Salut,

i already filed a incident at https://bugzilla.redhat.com/show_bug.cgi?id=1467040 https://bugzilla.redhat.com/show_bug.cgi?id=1467040,

so the Fedora/Redhat engineers will check it. Anyway they have to fix a analysis

tool, in order to render a better bug description.

 

Anyway i identified a similar behaviour in the context of a IGT (xf86-video-intel) driver.

 

Maybe a bad memory map caused that error, so it is an Intel-issue. Your colleagues are

 

actually checking this issue, because the driver was developed by Intel ;-)

 

From you i was hoping to get some information of kind of CPU exception, that has been

caught. It is not a good idea to delegate the problem, when you might have an explanation

of the CPU state. I was not expecting a solution, just a hint (i.e. illegal access to a HW adress)

 

Thank you

Christian

 

 

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Community Manager
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Thank you for the valuable information you have kindly provided, unfortunately with the log you provided I'm not able to check anything and please bear in mind that we don't validate the Intel processors with Linux* so that is the reason why we don't have much information about this issue, if you already post this issue at the website you provided I suggest you to wait for a solution there.

 

 

Best regards,

 

 

 

Ivan U.

 

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Beginner
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Salut Ivan,

look at this, of course Intel is checking the state for their CPU's on Linux.

Your employer is one of the biggest Linux supporter ;-)

https://downloadcenter.intel.com/download/26925/Linux-Processor-Microcode-Data-File?product=82105 https://downloadcenter.intel.com/download/26925/Linux-Processor-Microcode-Data-File?product=82105

By

Groovy

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Highlighted
Community Manager
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Thank you very much for this information Groovy, I really appreciate it, honestly this support is out of our scope, I hope this Microcode Data File you posted here can help other users who are looking for similar information.

 

 

Best wishes,

 

 

 

Ivan U.

 

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Beginner
56 Views

This is really not helpful.

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Highlighted
Beginner
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It is remarkable for the quality here, these guys here can not help,

regardless the fact, that they might have the answer, because they

had a very similar issue on their NUK systems.

But when these guys here read Linux it seems that they stop thinking

and say: go somewhere else.

A very frinedly staff from Intel (not thoses guys here!) remember, that

NUK had a similar issue and fixed it.

So iff you have a similar issue, go to your mainboard manufacterer and

tell him, what went wrong an that intel fixed their nuk to fix the issue.

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